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Forum Discussion
FURRYe38
Feb 25, 2019Guru - Experienced User
New - NetGear Orbi Firmware Version 2.3.0.32 now available...
FW 2.3.0.32 is now available on our support site :
https://www.netgear.com/support/product/RBK50.aspx#download
RBR/RBS 50 Series Only.
To manually update the firmware, there is a need to ...
porlockweir
Mar 17, 2019Guide
Thanks for the advice - I'd had to do this with my prevuous Nighthawk but it's a real pain having to set eveyting up from scratch as the backup never seems to include every setting. I finally got it to work last weekend after 3 factory defaults, including one due to it randomly deciding to block allowed devices on access control. Perhaps Netgear needs to look at other technology manufacturers to see how a firmware update should work, as my experience with this one was very poor with hours wasted due to the bugs they didn’t spot. I now have had Armor running for a week and it seems pretty good especially with he unlimited device subscription to Bitdefender – only issue so far is that it has declared my ReadyNAS that has just been updated to the latest firmware (a much better experience than the Orbi!) as being insecure even though it should be locked down - but irritatingly just displays a blank box when I click on it to find out what this issue is.
FURRYe38
Mar 18, 2019Guru - Experienced User
Yes factory resets seem to be needed after doing autoupdates. I know it's a pain to setup.
However I recommend after doing a factory reset and set up from scratch, do a new BACKUP configuration to file so that you have a new back up file to use with the new FW update. In some cases, the older backup configs may or may not work so to avoid any issues, it's best to save off a new after a FW update and configuration has been completed.
porlockweir wrote:
Thanks for the advice - I'd had to do this with my prevuous Nighthawk but it's a real pain having to set eveyting up from scratch as the backup never seems to include every setting. I finally got it to work last weekend after 3 factory defaults, including one due to it randomly deciding to block allowed devices on access control. Perhaps Netgear needs to look at other technology manufacturers to see how a firmware update should work, as my experience with this one was very poor with hours wasted due to the bugs they didn’t spot. I now have had Armor running for a week and it seems pretty good especially with he unlimited device subscription to Bitdefender – only issue so far is that it has declared my ReadyNAS that has just been updated to the latest firmware (a much better experience than the Orbi!) as being insecure even though it should be locked down - but irritatingly just displays a blank box when I click on it to find out what this issue is.
- spasMar 19, 2019Guide
Updated from 2.2.1.210 to 2.3.0.32 and now have issues. I purchased the RBK53 Costco pack (1-RBR50/2-RBS50s) a couple years back and have NOT have any issues with ANY firmware versions till now. I separated the 2.4 and 5ghz SSIDs as per instructions from another thread since the beginning.
I went through the manual firmware upgrade procedure from V1.210 and installed V0.32 (thru 2.2.1.212) without issue (satellites first, then base unit). The RBR50 is in Router Mode.
1: Traffic Meter no longer is complying statistics.
2: The IOS App incorrectly shows the network map. I’m configured as a STAR, but the app bounces between STAR and Daisy-Chain topology.
3: The WEB GUI | ATTACHED DEVICES | CONNECTED SATELLITES | Bounces between “GOOD” and “Conifg Sync” status all the time.
4: Internet connectivity drops multiple times a day. Never happened with previous firmware versions.
5: After rebooting the Orbis. It usually 2-3 days for all the IP devices (24) to “settle –in” as I call it, where wireless devices attach to either Router or Satellite based on distance/proximity. This has been disrupted with V0.32. It was stable before but no longer. Some IP devices jump from one Orbi to another like never before.Anyone else experiencing anything similar?
- FURRYe38Mar 19, 2019Guru - Experienced User
We haven't seen or heard of others with these issues.
Possible separation of SSIDs is causing problems. It's not supported officially.
I would do a factory reset ON the entire system and setup from scratch. Walk thru the setup wizard and get it all going again. I recommend this time, do not separate the SSIDs. Leave single SSID and let it run for a bit. Factory reset has been known to clear up problems seen after a auto/FW update.
Satelites wired or wireless connected to the base ?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What is the Mfr and model# of the ISP modem the NG router is connected too?
Disable Daisy Chain temporarily after setting up from scratch and check status and behavior.
spas wrote:
Updated from 2.2.1.210 to 2.3.0.32 and now have issues. I purchased the RBK53 Costco pack (1-RBR50/2-RBS50s) a couple years back and have NOT have any issues with ANY firmware versions till now. I separated the 2.4 and 5ghz SSIDs as per instructions from another thread since the beginning.
I went through the manual firmware upgrade procedure from V1.210 and installed V0.32 (thru 2.2.1.212) without issue (satellites first, then base unit). The RBR50 is in Router Mode.
1: Traffic Meter no longer is complying statistics.
2: The IOS App incorrectly shows the network map. I’m configured as a STAR, but the app bounces between STAR and Daisy-Chain topology.
3: The WEB GUI | ATTACHED DEVICES | CONNECTED SATELLITES | Bounces between “GOOD” and “Conifg Sync” status all the time.
4: Internet connectivity drops multiple times a day. Never happened with previous firmware versions.
5: After rebooting the Orbis. It usually 2-3 days for all the IP devices (24) to “settle –in” as I call it, where wireless devices attach to either Router or Satellite based on distance/proximity. This has been disrupted with V0.32. It was stable before but no longer. Some IP devices jump from one Orbi to another like never before.Anyone else experiencing anything similar?
- dklimasMar 19, 2019Apprentice
spas wrote:
Updated from 2.2.1.210 to 2.3.0.32 and now have issues. I purchased the RBK53 Costco pack (1-RBR50/2-RBS50s) a couple years back and have NOT have any issues with ANY firmware versions till now. I separated the 2.4 and 5ghz SSIDs as per instructions from another thread since the beginning.
I went through the manual firmware upgrade procedure from V1.210 and installed V0.32 (thru 2.2.1.212) without issue (satellites first, then base unit). The RBR50 is in Router Mode.
1: Traffic Meter no longer is complying statistics.
2: The IOS App incorrectly shows the network map. I’m configured as a STAR, but the app bounces between STAR and Daisy-Chain topology.
3: The WEB GUI | ATTACHED DEVICES | CONNECTED SATELLITES | Bounces between “GOOD” and “Conifg Sync” status all the time.
4: Internet connectivity drops multiple times a day. Never happened with previous firmware versions.
5: After rebooting the Orbis. It usually 2-3 days for all the IP devices (24) to “settle –in” as I call it, where wireless devices attach to either Router or Satellite based on distance/proximity. This has been disrupted with V0.32. It was stable before but no longer. Some IP devices jump from one Orbi to another like never before.Anyone else experiencing anything similar?
I was having similar issues running 210 with three satellites. There was one that was always in "Config sync" mode and my WiFi calling on my mobile device was showing an error when connected to that satellite. It seemed to be an issue when the app shows at least one of the satellites daisy chained to another satellite. This was with the Daisy Chain check box "unchecked". So I decided to update the satellites FW to 32 and keep the Daisy Chain check box checked. I also updated them all in the same room next to each other and made sure the UI reported "good" before moving them to their locations. Which btw two of the three are about 50+ ft from the router and several walls in between! I was shocked they were connecting directly to the router. My mobile reports the full 866Mbps connection on all three. Everything is working as expected now and the app shows the satellites connected directly to the router. So I'm going to leave the router's FW at 210 for now and see what happens. So far so good.
- Chuck_MMar 19, 2019Mentor
I believe that under .32 if you are in a "star" config (all satellites reporting directly to the router) you should have daisy chain UNCHECKED.
Of course this only matters if you have more than one satellite on your network.