I am really impressed with the new Genie App. It looks and feels modern and is more functional now. I am now able to control my Orbi router with this app very well. It can still get better but so far I love it.

Netgear need to make Parental Control easier to use and control. Linksys and Asus seems to have better control of the computers. Also, Make the Genie App web based so it can assessed by any computer rather than installing the software. Linksys router control can be easily accessed by on Chrome or IE without any installation.

I only used the genie app. As previously mentions orbi app blows. It's completely useless.

This new app. Sucks doesn't work can't log in, says router not supported, can't log in remotely,old app worked great, not enough contrast between back ground and icons.BRING BACK OLD APP.

Says 'this router does not support remote log in' -- old app logged in fine, how can that be user error.????deleted app re down loaded, rebooted router, rebooted iPad -- same error. What am I surpose to use my left hand with one eye shut to make it work?

I'm frustrated with software that doesn't work, has bugs and is released by a major company like Netgear, when all they had to do was do improvements to the existing architecture on a product that work for most of the time worked @ 95% plus. Someone's great idea let's redesign the whole thing again and frustrate the hell out of Netgear's customers while they fix all the bugs.

New Netgear Genie App | NETGEAR Communities

27 Replies

Bing-Stroller
Luminary
Feb 24, 2017
Just had a quick look around the app and that's one hell of an improvement since I tried it a few weeks ago.

Looks good 😀 Well done !
Mgomez85
Apprentice
Feb 24, 2017
So just tested it out this new feature about Alexa and decided to give it a try and yup! Says my router is not support when trying to enable remote access not surprise! But Orbi is listed as one of the router that supports this feature :( stop adding teaser netgear if we can't use them! 😩😩
Bing-Stroller
Luminary
Feb 24, 2017
Just tried this and it worked first time 😀
Enabled Remote Access in Genie app
Enabled Netgear skill in Alexa app - had to login to Netgear
Now up and running.
Rustproofcorn
Luminary
Feb 24, 2017
Finally an app for the orbi that it deserves. Looks good netgear.
- fljoemon
  Guide
  Feb 24, 2017
  Curious .. is everyone talking about the Netgear Genie app or Netgear Orbi app? Which is the one you use for the Orbi?
avatar123
Tutor
Feb 24, 2017
Netgear Genie App. This new app has everything that Orbi App has and even more.
Rustproofcorn
Luminary
Feb 24, 2017
Orbi app blows. Please don't compare them.
cue003
Apprentice
Feb 24, 2017
So now you can use one app whereas before you had to use 2 apps???
Rustproofcorn
Luminary
Feb 24, 2017
I only used the genie app. As previously mentions orbi app blows. It's completely useless.
- loomis1975
  Luminary
  Feb 24, 2017
  The PC desktop app doesn't appear to have had a makeover yet. At least the visuals.
  - Odymann
    Guide
    Feb 24, 2017
    Netgear need to make Parental Control easier to use and control. Linksys and Asus seems to have better control of the computers. Also, Make the Genie App web based so it can assessed by any computer rather than installing the software. Linksys router control can be easily accessed by on Chrome or IE without any installation.
dbnaples
Initiate
Feb 25, 2017
The NetGear Genie Android app was just ruined. The Traffic meter no longer shows the actual usage! it provides only a bar graph. The actual usage in MB is gone. Can't monitor against ISP without it. Horrible design change! Are there third party apps which work?
- schumaku
  Guru - Experienced User
  Mar 22, 2017
  dbnaples wrote:
  The NetGear Genie Android app was just ruined. The Traffic meter no longer shows the actual usage! it provides only a bar graph. The actual usage in MB is gone. Can't monitor against ISP without it.
  Touch the bar graphs and you will get the numbers.
Johnjones1
Guide
Feb 25, 2017
This new app. Sucks doesn't work can't log in, says router not supported, can't log in remotely,
old app worked great, not enough contrast between back ground and icons.
BRING BACK OLD APP.

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New Netgear Genie App