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Forum Discussion

Srmodi1963's avatar
Mar 25, 2019
Solved

ORBI RBK53

I have this orbi system and it was working fine until today in the morning. last night when I went to sleep every thing was ok and working. today In the morning no wifi net work name found. I turn on and off both router and modem but it does not work . what do you think. what should I do. reset every thing ?
  • What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Yes you can reset and setup from scratch using a wired PC and web browser. 


    Srmodi1963 wrote:
    I have this orbi system and it was working fine until today in the morning. last night when I went to sleep every thing was ok and working. today In the morning no wifi net work name found. I turn on and off both router and modem but it does not work . what do you think. what should I do. reset every thing ?

     

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Yes you can reset and setup from scratch using a wired PC and web browser. 


    Srmodi1963 wrote:
    I have this orbi system and it was working fine until today in the morning. last night when I went to sleep every thing was ok and working. today In the morning no wifi net work name found. I turn on and off both router and modem but it does not work . what do you think. what should I do. reset every thing ?

     

    • Srmodi1963's avatar
      Srmodi1963
      Tutor

      every thing working properly. just overnight something happened. may be FW update. i have auto update.