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Forum Discussion
Orbi RBR50 bricked during update to 2.3.5.30
Router was on firmware 2.3.1.60. I downloaded the latest firmware update, 2.3.5.30, and via Ethernet cable. Router was performing the update and got stuck for a very long time. The router was unrespon...
The best way to do updates is to do manual download of FW files from NGs support site. Use a wired PC and connect it directly to the RBS and update the RBS first then connect to the RBR and load the FW lastly on the RBR using the unpacked .zip FW files. Use IE11, Firefox or Opera to do the updates thru the RBSs/RBRs web pages. Theres been some bad experiences coming from users using the auto update FW feature on the RBRs web page. Use the manual method seen on the FW update feature page.
I recommend after the RBS and RBR are updated, factory reset the system and setup from scratch. Been doing this way for a long time. Have not bricked any of my routers or satellites using this process. Works well and is a safter method.
There is newer FW out there. However if your system is working, let it go for now.
Retired_Member wrote:
The situation I had was a bit different. I didn’t get any lights to come on no matter which button to press....except for the power light which was on. Other than that there was absolutely no response from RBR50. I have since recycled the RBR50 but kept the satellite unit which I was able to reuse as an additional satellite when I bought a new set.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.
The best way to do manual updates is NOT. Leave it alone. That's all you had to say. Rattling on is not required
so... what is the point to have your RBR50 updated? To my understanding, the updates are supposed to fix the problems, not to create the problems. NETGEAR should have some way to unbrick the RBR50 or a secure method to update the firmware.
I have been with NetGear since WNDR3700 to NighthawkAC1900. I never had any problems before, but RBR50. I think it is time I should try some other brands.
Lucas88 wrote:so... what is the point to have your RBR50 updated? To my understanding, the updates are supposed to fix the problems, not to create the problems. NETGEAR should have some way to unbrick the RBR50 or a secure method to update the firmware.
I have been with NetGear since WNDR3700 to NighthawkAC1900. I never had any problems before, but RBR50. I think it is time I should try some other brands.
I agree...however another way to look at it is to NOT perform updates. NG pushes critical updates to you with no action required by the user. As sad as it may sound, those who perform manual updates that break their system can only blame who...? Of course there is another group of folks out here who love pain and encourgage others to join in and act as though they are still a part of the beta testing process. "Oh see how many system I encouraged to screw up and then help(?) fix..."
Whereas IF your system is updated by a NG push, well then at least you can't blame yourself.
At the end of the day....just leave it alone folks....if it aint broke, don't fix it.
The best way to do updates is to do manual download of FW files from NGs support site. Use a wired PC and connect it directly to the RBS and update the RBS first then connect to the RBR and load the FW lastly on the RBR using the unpacked .zip FW files. Use IE11, Firefox or Opera to do the updates thru the RBSs/RBRs web pages. Theres been some bad experiences coming from users using the auto update FW feature on the RBRs web page. Use the manual method seen on the FW update feature page.
I recommend after the RBS and RBR are updated, factory reset the system and setup from scratch. Been doing this way for a long time. Have not bricked any of my routers or satellites using this process. Works well and is a safest method.
Some of us use this method ourselves.
New FW seems to be fixing problems:
https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1898060#M89482
Most problems are not FW related.
Overall, its up to you to update FW and your choice too. It's best to review the release notes as well and make the decision to update. It's your system. Use it how you see fit.
You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.
Lucas88 wrote:so... what is the point to have your RBR50 updated? To my understanding, the updates are supposed to fix the problems, not to create the problems. NETGEAR should have some way to unbrick the RBR50 or a secure method to update the firmware.
I have been with NetGear since WNDR3700 to NighthawkAC1900. I never had any problems before, but RBR50. I think it is time I should try some other brands.
The best way to do updates is to do manual download of FW files from NGs support site.
Bad advice
The best way to do updates to NOT to do manual updates at all. When there are critical updates for your system, NG will push them automatically to the user. No action required.