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Forum Discussion
psi931
Feb 01, 2017Initiate
Orbi Router doesn't Connect to Internet Out of the Box - Firmware update NEEDED!
I bought my orbi router and had trouble getting it to connect to the internet. I called the cable company and they even said "we can see information passing from the router to the modem, I don't know...
DarrenM
Feb 03, 2017Sr. NETGEAR Moderator
Hello Psi931
Here is article for anyone else having this same issues.
DarrenM
Stings
Jun 20, 2017Guide
And of course that link is broken too.
- StingsJun 20, 2017Guide
Yes. My satellite units dont connect to eachother. The satellites only connect to the router not each other so i guess they aren't realy Mesh network devices. I also had an issue with the short range of Orbi Router and Satellites. Realy short range and the Netgear Orbi units don't have a coax connector on the back so you could add a better antenna to extend the range.
After i had it all setup a few days later i had a brown out and the Router and Satelite units lost connection again. Instead of the Orbi router and Satelite units just automatically connecting back together when the power cam back on, i had to start pressing the Sync buttons on the router then the Satelite units to get them to connect together again.
is there a new firmware patch for the Orbi units, Software to help install and maintain Orbi units, or at least a new model that has BNC Connectors on the back to add an extended antenna.
please send the link or software/firmware.
thanks
RB
- peteytestingJun 20, 2017Hero
Stings wrote:
Yes. My satellite units dont connect to eachother. The satellites only connect to the router not each other so i guess they aren't realy Mesh network devices
correct they are a star topology and are advertised that way
Stings wrote:
I also had an issue with the short range of Orbi Router and Satellites. Realy short range and the Netgear Orbi units don't have a coax connector on the back so you could add a better antenna to extend the range.
what sort of range are you talking as the orbi router and sat should be able to sat about 15 meters apart and have a coverage of over 45 meters , the external antennas wont help as its not the coverage its self thats the issue , it would be an enviornmental issue or building construction issue
the latest fw should be automatically installed , which orbi version do you have ? rbk50 , rbk40 or rbk30
- StingsJun 22, 2017Guide
I have two of the rbk50s.