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Forum Discussion
mikebp
Sep 17, 2020Aspirant
Orbi Satellite does not see Wired device
I'm connecting a wired Ethernet RTU to teh RBR50 Satellite and when configured for DHCP it is not "seen". If I configure the RTU device with a static IP - it is seen and connects perfectly. Why ...
Mstrbig
Sep 17, 2020Master
I would say look at the setting on the device and make sure your DHCP settings are correct.
If the problem persists, reset the network settings on the device.
mikebp
Sep 17, 2020Aspirant
Here is the totality of the device settings:
NETWORK SETTINGS
DHCP Enable [On or Off] (set to ON)
IP Addr [IP field] grayed out - cannot be edited
Mask [IP field] grayed out - cannot be edited
Gateway [IP field] grayed out - cannot be edited
DNS [IP field] empty but can be edited.
The Orbi browser interface sees plenty of wireless and a few other wired devices - but never this device.
Unless I set a static IP.
Thoughts?
- MstrbigSep 18, 2020Master
Unfortunately I don't think it is an Orbi issue, or all other devices would have DHCP problems. Can you factory reset the device or reset the network on the device?
Is it possible the device is defective? And as CrimpOn asked, can you provide the name of the device that is malfunctioning?
- mikebpSep 18, 2020Aspirant
The Ethernet RTU is produced by Eybond: http://www.eybond.com/page193?_l=en#bb
Again it works with other routers in DHCP mode and works fine with a static IP - just doesn't seem to accept DHCP from the Orbi RBR50 (main or satellite). Access Control is disabled. Since it seems no IP is assigned, "arp -p" does not see the device either (not unexpected).
Any further diagnostic suggestions welcomed!
- FURRYe38Sep 18, 2020Guru - Experienced User
So with the RTU connected to the back of the RBR, reboot the RBR or power OFF the RBR for 30 seconds then back on.
Once the RBR is back to ready, check the RBRs web page to see if the device appears in the conneccted clients list.