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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Try iPhone Settings, WiFi, your connected WiFi, Forget This Network and reconnect to WiFi from scratch. In my household, there are two iPhones, two iPads, a MacBook, a HomePod, an Airport Express (for AirPlay), and several generations of Apple TV, all of which connect flawlessly and never drop out. I have found the iDevices are the easiest to connect, so something else must be amis. Have you tried using the Netgear Genie to troubleshoot? The Genie maps all your devices and shows signal strength. Another option is to put iDevices in aeroplane mode for a few seconds, then switch it off. This kills WiFi, then forces it to reconnect. Try this on the iPhone near the router, then near the satellite to see if one is stronger than the other.
A final tip is to download from the App Store an app called Net Analyser. I think there’s a free Lite version. Then open it to the Information page. Look for a setting called “BSSID”. it will be a 12 character number, the composition of which is unimportant and can be ignored. Now walk from one Orbi device to the other, watching the BSSID code. As you move out from under the umbrella of WiFi cover for the first Orbi device, and under the cover of the next Orbi device, the BSSID should change. If it does then your Orbi mesh network is doing its job.
Using some of these modern tools is a joy when they work, unfortunately they need maintenance and a good location.
Let me know how you go
Anyone else running Apple Airport Expresses as Airplay clients on their Orbis? My system overall has worked great, but for Airplay (which I use for playing music in multiple rooms in the house) it has been frustrating. Dropouts every 75 seconds or so. I was hopeful that this firmware would help due to the Homekit compatibility, but I still have the problem.
Anyone have any configuration tips? Before Orbi I could play entire albums without a drop and now I can't make it through a single song. I've tested this with multiple play sources and airports, so it does seem to be something to do with Orbi. Overall speeds and connectivity is great, but this is one of my most significant uses, and may be a deal breaker if I can't listen to music.
Thanks
- I was having problems with HomeKit. It relies on AppleTv to communicate. I had to restart the AppleTV to reconnect it to the Orbi. Could you be having a similar issue?
I've tried that but it didn't help. My appleTV, which is wired, has no such problems, only the Airports. Thanks, though!
seeking
Whats the distance between the Orbi and your Apple devices? How many of these are online at the same time? Try using just one device to test with...
Whats the distance between the Orbi router and satellite?
How big is your home? Sq Ft?
Try disabling MIMO, Daisy Chain and Fast Roaming.
Try setting manual channel 1, 6 or 11 on 2.4ghz. Try different channel on 5Ghz. Save settings and reboot both satellite and router, then reboot or power cycle the Apple devices.
seeking wrote:
Anyone else running Apple Airport Expresses as Airplay clients on their Orbis? My system overall has worked great, but for Airplay (which I use for playing music in multiple rooms in the house) it has been frustrating. Dropouts every 75 seconds or so. I was hopeful that this firmware would help due to the Homekit compatibility, but I still have the problem.
Anyone have any configuration tips? Before Orbi I could play entire albums without a drop and now I can't make it through a single song. I've tested this with multiple play sources and airports, so it does seem to be something to do with Orbi. Overall speeds and connectivity is great, but this is one of my most significant uses, and may be a deal breaker if I can't listen to music.
Thanks
I use an Apple Airport Express as an AirPlay device with no problems. My AE is in “Join a wireless network” mode, and is not tethered. In join mode the AE is not extending the range of the Orbis, it’s just another connected device that works perfectly
