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Forum Discussion

Doug6392's avatar
Jul 04, 2021

Orbi outdoor satellite is making clicking noises

The satellite is mounted on an outside wall, under an overhang, and has started making a fairly constant clicking noise. It appears from the app to be operating normally, but the noise is distracting. Neither the router nor the other 2 indoor satellites make any kind of noise while operating. Any suggestions?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    This happens if you turn OFF the RBSY unit? 

     

    • Doug6392's avatar
      Doug6392
      Guide
      No, it happens while the unit is running. Not sure what happens when it's off.
  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Doug6392 wrote:
    The satellite is mounted on an outside wall, under an overhang, and has started making a fairly constant clicking noise. It appears from the app to be operating normally, but the noise is distracting. Neither the router nor the other 2 indoor satellites make any kind of noise while operating. Any suggestions?

    If it is less than 1 year old, I would contact Netgear about a warrenty replacement.

     

    There have been a number of reports of users finding water inside their RBS50Y's.  If you shake it, does it "slosh"?

    • Doug6392's avatar
      Doug6392
      Guide
      Purchased 3 years ago, I think, so no dice. Haven't checked for water, but the last time I had it down for system maintenance it was dry. (North wall, so little rain exposure, and only a foot or 2 below the soffit, which protrudes 2-3 feet. Pretty hard for rain to get to it.)
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        So what happens if you turn OFF the RBSY? Does the clicking noise still being heard? Can you take the RBSY into the home where is quite and plug it in there and observe the noise?