NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi satellite loosing internet when wired PC on
Hello,
I have the RBK53 router + two sattellites. Satellite in Wifi backhaul (Daisy chain disabled, I don't need it). Everything is working as expected, but when my PC (wired Ethernet on the sa...
Do other devices connected to the satellite have this same problem? Try a different device.
Might swap out this satellite for the other satellite and test.
Review this and see if anything might help you here:
Hi, thanks for the reply!
As I said, I already swaped out the two satellites, this is the one on my computer that does crash anytime, and the other one works all the time. The satellite works well when my PC is off (it can be for days regarding my work), when I'm here, it crashes at least once a day (good side effect, is I'm always home when there is a problem...).
I have to work right now and can't test your suggestion right now, will try tonight.
Yesterday I also upgraded my Ethernet card drivers to the latest, hopefully this would help as well...
I would try this, the one satellite that crashes, download the FW file for it and re-load FW on it using IE11 or FF browser. After the Fw loads, factory reset the satellite and re-add it. Test again with the PC connected to it, including the prior suggestions. If it still crashes or stops internet, I would phone contact NG support and ask for an RMA...
As I said, there is always one satellite that crashes: the one on my computer, even if I switched them.
In all honesty, I also had the Circle bandwidth problem, that I wasn't able to solve. I finally gave up, and returned the Orbi... I moved to eero so far so good. And at least the parental control works...
I'm a Netgear fan for years, I'm disapointed...