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Forum Discussion
WarIsPeace
Nov 03, 2019Star
Orbi satellite losing connection with router
I have had my Orbi mesh system for close to a year. For the past month or so, I have been experiencing random satellite drop connections. There is no indication from the affected satellite of its a...
- Retired_MemberNov 06, 2019
V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
WarIsPeace
Nov 11, 2019Star
Oh, get this. I tried to downgrade both satellites and router further to 2.3.1.60. Tried on Satellites first. At first, it worked. Then it auto rebooted a 2nd time and one reverted back to 2.3.5.30 and another to the newest 2.5.0.38. WTF?!!! So I proceeded to downgrade the router. Same issue as the satellites: it reverted back to 2.3.5.30 after 2nd boot.
Yeah, I think I am done with Netgear Orbi.
FURRYe38
Nov 11, 2019Guru - Experienced User
Have you tried a factory reset on the RBR and RBS and setup from scratch to see if this helps any? Press the button in back for 15 seconds then walk thru the setup wizard. Something to try as last resort. v60 would have been auto updated to v30. v38 was made available how ever it was given up to the users to update to it or not. Just seen in the UI as something available.
- Retired_MemberNov 11, 2019
FURRYe38 wrote:Have you tried a factory reset on the RBR and RBS ....
factory reset is for lost password
9 out 10 IT professionals do NOT perform factory resets on firmware updates