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Forum Discussion

ArtLee's avatar
ArtLee
Apprentice
Jun 28, 2017
Solved

Orbi turns Magenta after working

I woke up at 3am to see my router had solid magenta light on. Woke up this morning and that light was gone and system was working. I checked the modem log and it didn't show any errors overnight. What happened? Lost connection with my satellite?  Then got it back? 

  • Hello ArtLee 

     

    Yea either the router lost connection with the modem or with the satellite and then it recovered.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello ArtLee 

     

    Yea either the router lost connection with the modem or with the satellite and then it recovered.

     

    DarrenM

    • Sevi2's avatar
      Sevi2
      Tutor

      Solid magenta light here too on the Router , which now doesn't show as one of the devies linked to the Comcast modem.

      It seems that everything is running off the Satellite now, after last FW updates.

      Suggestions?