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Orbi won’t reset password. Error 400.
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I wanted to log in to my router but I don't know the password. Generally I use the Touch ID on the app but I tried it from the browser.
I went through the reset procedure, entering the serial number and answering the security questions then I just get an error 400 page telling me the operation is not supported. I would have thought it should support resetting a password so it's broken in some way.
Now, it's also preventing me from logging in with the app too so I have no way to access my router.
I see some threads on here suggesting that basically I need to reset it. Hardly ideal - is that really the only option?
What do I lose by doing that? What about BitDefender? Will I lose that? Is there any danger it will get bricked and I'll just see that error during setup? At least it lets me connect to the internet right now.
Thanks
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Re: Orbi won’t reset password. Error 400.
If you don't remember the password and password recovery isn't working (or wasn't setup, it still asks the questions but there isn't a correct answer) then a reset is going to be the only option to get back in.
Your Armor will work.
I've reset my routers hundreds of times and I haven't ever bricked one during a reset.
Just make sure to push and hold reset for 7-15 seconds while its powered on.
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