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Forum Discussion
Brenkj
Feb 22, 2019Aspirant
Putting Modem in Bridge Mode for Orbi Installation
I just got my new Orbi RBK50, and I'm getting ready to install it. I've found instructions online for how to put my ATT-provided modem into "bridge mode", so that the Orbi will be the only device b...
FURRYe38
Feb 22, 2019Guru - Experienced User
Try setting up the Orbi first with a PC or laptop thats connected to the Orbi router.
Brenkj wrote:
Thanks for the responses. I did all those steps, in that order, but the Orbi app is saying there is no internet connection, and that an Ethernet cable cannot be detected. Any advice?
CrimpOn
Feb 22, 2019Guru - Experienced User
Is the Orbi connected to the ISP modem using an Ethernet cable from the WAN (Yellow) Ethernet plug on the Orbi to "Port 1" on the ISP modem? If it is, then I would first try a different Ethernet cable.
- BrenkjFeb 22, 2019AspirantI tried 2 different cables, including the one that was working with my Apple router as of today, so I don’t think the cable is the problem.
- ekhalilFeb 22, 2019Master
Brenkj wrote:
I tried 2 different cables, including the one that was working with my Apple router as of today, so I don’t think the cable is the problem.- Are you connecting the cable in the modem to the port marked as number 1? Have you tried the other 3 ports as well?
- If you disconnect Orbi and connect the other end of the cable from the modem to a PC, will it get internet access?