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Forum Discussion
RBK50 IPv6 Stops Working
About every 24 hours IPv6 stops functioning on my system. Verified via http://ipv6-test.com. I have to login and click apply in the IPv6 setting and it starts working again for about 24 hours. I h...
If I put Auto Detect in the IPv6 / Internet Connection Type box, it detects as Tunnel 6 to 4, but I have a PPPoE connection.
It just does not work !
Does netgear even give a crap about this still not working?
Cloudflare, Google, OpenDNS - not even Comcast's own IPV6 DNS work any more!
I have 100% confirmation that I have access to IPV6 through Comcast - I've been using it for months.
Why does Netgear not seem to give a flying 'duck' about any of this?
A flagship product and they still have barely legible Indian (or wherever that's cheaper than paying people in the USA) tech support staff going through timw wasting scripts and ultimately blaming your ISP or your modem!
I use the Arris SB8200 - it's a fantastic Docsis 3.1 modem that simply passes the internet straight through to the Netgear.
Then Netgear manages to screw it all up!
Thank fgod Costco's return policy on electronics is amazing - that retail box is starting to look good to me right now.
Seems like a big part of this problem could be down to Netgear's long standing refusal to allow IPV6 ICMP filtering.
Despite all of their competition having no issues with it, Netgear refuse despite growing evidence that this is a likely cause of many of the IPV6 issues many live with.
Seriously netgear?
I swore I would never buy another Netgear product, they have been the most troublesome products I've owned in 2+ decades of buying this hardware. But significant other thought they looked 'cute'.
Add their industry leading scumbag 90 day tech support (from script reading goons who often know far less than me) before reaching for your wallet and it's becoming a worse proposition every time.
It's just a bad state of affairs and they don't seem to give a flying eff
The issue still exists for me. Actually worse that before. Initially after the .210 update IPv6 worked. I had to re-enable IPv6 a few times, but then it stopped working and will not re-enable. Going into advanced setting and reapplying the IPv6 setting does nothing. I tried changing from Cloudfare to Google IPv6 DNS addresses, but it still does not turn on. Also tried powering off cabel modem, router and satilite and rebooting. No change. I have not had the time to do a factory reset and reconfigure, but that is my next step.
Well, for what it's worth - you can (permanently and reliably) enable ipv6 ICMP via the debug (debug.htm) page in orbi
"Allow external IPv6 hosts ping internal IPv6 hosts"
You'll get a 'perfect score' with IPv6 testers afterwards, too ;)
And is the connection stable?
Does IPv6 work for you after a while?
What version of FW are you using?
Kyne wrote:
Well, for what it's worth - you can (permanently and reliably) enable ipv6 ICMP via the debug (debug.htm) page in orbi
"Allow external IPv6 hosts ping internal IPv6 hosts"
You'll get a 'perfect score' with IPv6 testers afterwards, too ;)
I did a complete factory reset and reconfigure. Still no IPv6.
I sent you a PM.
Anyone else having problems with IPv6. Please PM me or one of the moderators. I've been in contact with NG support and they needs to gather some information.
NoNo_BadDog is it possible that this issue stems from your cable modem or modem that is providing the IPv6 address. If you are using cable modem can you provide screenshot of your connection page and the event logs as they may help us further isolate the problem. Also does the IPv6 connection work if you set the IPv6 to passthru option on your orbi ui?
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
RedBatman89 wrote:
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
Just wanted to say I tried this with my rbk23 and unfortuanatley not a permanint solution. I still have to reapply IPV6 after 4 or 5 days. With the latest firmware.
I recommend you contact NG support and let them know what your seeing as well.
FURRYe38 wrote:
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
How do I do that for free without paying?
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
We know resets don't work for this particular issue, however does for other cases.
Good Luck.
Joechang wrote:
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
any staff from Netgear look into it?
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
I would file a support ticket here as well:
https://www.netgear.com/mynetgear/registration/login.aspx
Joechang wrote:
any staff from Netgear look into it?
Not yet get any call or email.
i checked mynetgear page, email/call support has been expired so could not file a ticket for this issue.
Nobody yet..........
