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Forum Discussion
NoNo_BadDog
May 20, 2018Star
RBK50 IPv6 Stops Working
About every 24 hours IPv6 stops functioning on my system. Verified via http://ipv6-test.com. I have to login and click apply in the IPv6 setting and it starts working again for about 24 hours. I h...
globespy
Jul 18, 2018Apprentice
Seems like a big part of this problem could be down to Netgear's long standing refusal to allow IPV6 ICMP filtering.
Despite all of their competition having no issues with it, Netgear refuse despite growing evidence that this is a likely cause of many of the IPV6 issues many live with.
Seriously netgear?
I swore I would never buy another Netgear product, they have been the most troublesome products I've owned in 2+ decades of buying this hardware. But significant other thought they looked 'cute'.
Add their industry leading scumbag 90 day tech support (from script reading goons who often know far less than me) before reaching for your wallet and it's becoming a worse proposition every time.
It's just a bad state of affairs and they don't seem to give a flying eff
NoNo_BadDog
Oct 24, 2018Star
The issue still exists for me. Actually worse that before. Initially after the .210 update IPv6 worked. I had to re-enable IPv6 a few times, but then it stopped working and will not re-enable. Going into advanced setting and reapplying the IPv6 setting does nothing. I tried changing from Cloudfare to Google IPv6 DNS addresses, but it still does not turn on. Also tried powering off cabel modem, router and satilite and rebooting. No change. I have not had the time to do a factory reset and reconfigure, but that is my next step.
- NoNo_BadDogOct 24, 2018Star
I did a complete factory reset and reconfigure. Still no IPv6.
- FURRYe38Oct 25, 2018Guru - Experienced User
I sent you a PM.
Anyone else having problems with IPv6. Please PM me or one of the moderators. I've been in contact with NG support and they needs to gather some information.
- ErnestTheGreatOct 25, 2018NETGEAR Employee Retired
NoNo_BadDog is it possible that this issue stems from your cable modem or modem that is providing the IPv6 address. If you are using cable modem can you provide screenshot of your connection page and the event logs as they may help us further isolate the problem. Also does the IPv6 connection work if you set the IPv6 to passthru option on your orbi ui?
- NoNo_BadDogOct 25, 2018Star
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
- RedBatman89Nov 15, 2018Guide
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
- FURRYe38Nov 16, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
RedBatman89 wrote:
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
- FURRYe38Nov 16, 2018Guru - Experienced User
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
- RedBatman89Nov 23, 2018Guide
Just wanted to say I tried this with my rbk23 and unfortuanatley not a permanint solution. I still have to reapply IPV6 after 4 or 5 days. With the latest firmware.
- FURRYe38Nov 23, 2018Guru - Experienced User
I recommend you contact NG support and let them know what your seeing as well.
FURRYe38 wrote:
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
- RedBatman89Nov 23, 2018Guide
How do I do that for free without paying?
- FURRYe38Nov 23, 2018Guru - Experienced User
- JoechangJan 09, 2019Apprentice
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
- FURRYe38Jan 10, 2019Guru - Experienced User
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
We know resets don't work for this particular issue, however does for other cases.
Good Luck.
Joechang wrote:
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
- JoechangJan 14, 2019Apprentice
any staff from Netgear look into it?
- FURRYe38Jan 15, 2019Guru - Experienced User
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
I would file a support ticket here as well:
https://www.netgear.com/mynetgear/registration/login.aspx
Joechang wrote:
any staff from Netgear look into it?
- FURRYe38Jan 16, 2019Guru - Experienced User
Hope something works out. Thanks for letting us know.
Joechang wrote:
FURRYe38 Hey I got messages from Blanca_O and working with NG team now.
as there are quite few similar cases happened around this community and others, I will keep everyone informed for update.
- JoechangJan 19, 2019Apprentice
Not yet get any call or email.
i checked mynetgear page, email/call support has been expired so could not file a ticket for this issue.
- JoechangJan 22, 2019Apprentice
Nobody yet..........
- FURRYe38Jan 23, 2019Guru - Experienced User
- JoechangJan 28, 2019Apprentice
Got a call and following their instruction I have sent Debug log to NG team, wating for response.
keep you posted.
- JoechangFeb 08, 2019ApprenticeHey NG support team is sending me a beta firmware, expect tomorrow after I signed one beta firmware NDA today.
Hope it will work and benefit for other users which suffer same IPV6 dropping connection issue