Hi, I've bought a Orbi 53s off ebay. I have tried to connect to the router by using the Orbi app and the QR code. When I tried to login to the router I use the sellers user name which he supplied, it then asked for a password. But as the seller couldn't remember the password I'm stumped and can't get passed this point..
Unfortnately I don't seem to be able to raise him again on email so I'm left hanging.
Q1, is there away around this? FYI no I don't know the email address he used so I could reset the pasword..
Q2. Should I just do a factory reset on the router and two satilite units and start again?
Any advice would be helpful to this silver surfer.
Yes, a Factory Reset will erase all user information from the router. Reset them all and then configure them.
I personally highly recommend connecting a computer to the router with an ethernet cable and setting it up with the web interface (http://orbilogin.net)
