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RBR50 Ring flashing white continuously
The RBR50 appears to have broken itself during an update two days ago. Router ring continuously flashing white, no WiFi network, can't access the router via cable, factory resets unsuccesful! Just a ...
Rudders64 wrote:
The RBR50 appears to have broken itself during an update two days ago. Router ring continuously flashing white, no WiFi network, can't access the router via cable, factory resets unsuccesful! Just a dead brick flashing mournfully on the desk and two useless pink glowing satellites!
Other than physically replacing the RBR50 is there a solution?
I have exactly the same thing going on. After a power cut last week the router did not come back online and is continully flashing white on top. The power LED on the rear is flashing red. The router will not reset. I cannot access it via www.orbilogin.com or http://192.168.1.1 . The Orbi User Manual (page 16) says that flashing white indicates that the router is rebooting and that the flashing red power LED means that the firmware is corrupted.
There have been other reports of this occuring in messages on this forum, albeit manily for RBS50 Satelitte problems rather than the RBS50 router. While some people have reported success with manually reloading the firmware, others have not been able to restore the Orbi. The official 'solution' per this thread is to RMA the Orbi (albeit for a RBS50 satellite, rather than the router).
I was unwilling to flash the firmware while the router was still under warranty, so I have returned it for replacement under warranty.
The really annoying thing was the woeful support from Netgear. Twice they arranged a support call and on both occassions I waited by the phone for two hours with no call from them either time. That was despite Netgear phoning me after the first missed call, apologizing and assuring me that they would honor the second time slot. Hence the warranty return - I'm not prepared to muck around any longer.
Next time try a manual FW update and then ERASE the router and setup from scratch and walk thru the setup wizard.
Its ok to do FW updates while the system is under warranty. You won't void the warranty by doing any FW updates. You'd only void if you applied non supported 3rd party FW. However there isnt' any currently for Orbi.
Ulairi wrote:
Rudders64 wrote:
The RBR50 appears to have broken itself during an update two days ago. Router ring continuously flashing white, no WiFi network, can't access the router via cable, factory resets unsuccesful! Just a dead brick flashing mournfully on the desk and two useless pink glowing satellites!
Other than physically replacing the RBR50 is there a solution?
I have exactly the same thing going on. After a power cut last week the router did not come back online and is continully flashing white on top. The power LED on the rear is flashing red. The router will not reset. I cannot access it via www.orbilogin.com or http://192.168.1.1 . The Orbi User Manual (page 16) says that flashing white indicates that the router is rebooting and that the flashing red power LED means that the firmware is corrupted.
There have been other reports of this occuring in messages on this forum, albeit manily for RBS50 Satelitte problems rather than the RBS50 router. While some people have reported success with manually reloading the firmware, others have not been able to restore the Orbi. The official 'solution' per this thread is to RMA the Orbi (albeit for a RBS50 satellite, rather than the router).
I was unwilling to flash the firmware while the router was still under warranty, so I have returned it for replacement under warranty.
The really annoying thing was the woeful support from Netgear. Twice they arranged a support call and on both occassions I waited by the phone for two hours with no call from them either time. That was despite Netgear phoning me after the first missed call, apologizing and assuring me that they would honor the second time slot. Hence the warranty return - I'm not prepared to muck around any longer.
Thanks to both of you for the info.
The router eventually booted through the flashing white phase to a steady magenta ring (never a red power LED that I saw). The magenta is now out and I can see a WiFi network from it. I haven't flashed a FW update as I haven't been able to see it through an Ethernet cable. I now have access through the ios app. Trouble is that it has never been set up for my isp as it has always been an AP. The ios app doesn't seem to be able to reset it back to an AP and I still can't get to it through a cable. Fun times.
I can now say that it is running FW 2.2.1.210 though.
Need to use a wire connected PC to setup the router correctly.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
FURRYe38 wrote:
Next time try a manual FW update and then ERASE the router and setup from scratch and walk thru the setup wizard.
Its ok to do FW updates while the system is under warranty. You won't void the warranty by doing any FW updates. You'd only void if you applied non supported 3rd party FW. However there isnt' any currently for Orbi.
Hi Furrye38 - long time no talk ...
[6 months = the amount of time that my Orbi's been behaving after the eariler speed throttling (fixed via factory resets ) and disconnects (fixed by getting rid of RBW30 and replacing it with RBS50 satellite)],
I'd have no idea where to source the firmware from, nor on how to erase the router and manually re-innitiate the firmware. If this is an acceptable 'user intervention' are there instructions on Netgear's website on how to do it?
