NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
takobass
Nov 26, 2017Guide
Orbi Satellite RBS50 Pulsing White Forever
Hello. Last night I realized that my Orbi satellite was not connected, so I attempted a reset on both the router and satellite mutiple times, and now, the satellite keeps pulsing white, never connecting with the router.
The router is running firmware V2.0.0.74. I don't know what firmware satellite is running, because it never turns solid white. It's been pulsing white for almost 18 hours now.
We are running this $400 wifi with just the router.
Just updating to say I've replaced the hardware via the shop I bought it from (JB-HiFi Carindale FTW!) and am now full armed and operational.
I've set up the new router and satellite and updated the firmare in both to V2.0.0.74. I'm not bold enough to update them manually to V2.1.1.16 yet though.
Good luck to everyone stuck in the eternal booting state.
24 Replies
Replies have been turned off for this discussion
- mgdurand1Luminary
Had same issue on two systems. Re-synced and after two tried solved the issue. Takes a while after amber then goes to blue and then off. Good luck!
- takobassGuide
Nope. It has kept on blinking white all along. It never stops blinking white.
- bayersTutor
Similair issue with mine. Just randomly started not showing my Satellite and after a reboot it just pulsed white then solid Magenta. After multiple resets it still doens't sync and eventually goes to solid Magenta if try syncing it.
- takobassGuide
Bayers, based on your description, you have a different issue. Mine NEVER turns magenta. It has not stopped blinking white. Not after power cycle, not after factory reset.
I had the same issue earlier. The trick seemed to be to push the reset button on affected devices for a full minute (40-60 seconds) and let them boot up fully (~2 minutes or so). After this, my device kept blinking white aswell, but this time I could continue with the setup, find my satellites and get everything up and running. You may need to push the Sync button on your satellite (reps say for up to 10 seconds), while a quick push on the router should be enough. I did this until the setup found my satellite (could take a few tries).
This has worked for a few others aswell, give it a try!
THIS IS NOT CLOSED. I"M STILL HAVING THE SAME ISSUE. INSTALLED IT TWO DAYS AGO AND WON"T STAY CONNECTED
- DarrenMSr. NETGEAR Moderator
Hello odie1toady
Can you give more details about the issues that you are seeing with your system.
DarrenM
Installed this system November 24th. Worked great, high speed and awesome coverage. Noticed last week the satellite was no longer connected. After attempting to re-sync it, it only flashes white then begins to slowly pulse white. Reset both router and satellite, same thing flashing then pulsing. Held down reset button on each for 30 seconds, no help. Router works fine, just satellite will only flash then pulse white for hours/days, never resets and can't get it to sync (solid white) mode. Best Buy actually laughed and said should have bought their extended warranty, only thing I can do is contact Netgear or sell it on Ebay lol. How do I get a fully functioning satellite again?