RBR50V2 setting up with "check ethernet cable" issues
I'm in Australia and just signed up with Superloop NBN. The connection is HFC.
My orbi router and satelite is about two years old and they worked perfectly fine when I was with TPG and Aussie, which were both connected via FTTC.
However this time when I tried to set the system up, it's been stuck at the checking cables stage and constantly reminds me to check the ethernet cable. The NBN box is working with four solid lights and the Orbi is connected to the NBN box directly.
Not sure what's going on and could really use some help. Thanks heaps in advance.
However this time when I tried to set the system up, it's been stuck at the checking cables stage and constantly reminds me to check the ethernet cable. The NBN box is working with four solid lights and the Orbi is connected to the NBN box directly.
Did you reset the Orbi before you changed it over to a different Internet service? You need to get it to forget any settings it acquired from the FTTC connection. Do that and set it up as new.
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
The NBN box is working with four solid lights and the Orbi is connected to the NBN box directly.
You say nothing about what this NBN box does or what those four lights are for. If it is a row of LAN ports, then there is a chance that the box is also a router, which is bad news. You don't want two routers on your network for various reasons.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
