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Forum Discussion

sepatterson86's avatar
Jul 22, 2021

RBS20 - Blinking white light and red blinking power button - won't update or reset

My Orbi RBS20 Satellite has been blinking with a white light on the top and the power button blinks red.  My other satellites have the most current firmware, but this one won't update.  I've tried every tip and trick I've found online, but nothing works.  I cannot reset the device, the 30-30-30 technique doesn't work.  I tried removing the device from the network and then re-syncing it, and now I can't even do that.  It just blinks and nothing else.  Is this product just defective? I'm at a loss

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try swapping power adapters with on of the other RBS adapters to see if this changes anything. 

    Press the reset button for 15 seconds then release. Do anything different? 

    If not, RBS is probably faulty and needs to be replaced. 

    • sepatterson86's avatar
      sepatterson86
      Aspirant

      Unfortunately, that didn't make a difference.  Thank you for the suggestion, though!