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Damit1's avatar
Damit1
Apprentice
Dec 09, 2018

Rbk50 speed issues

Hi there On last black friday, bought RBK50 in this great deal. It has arrived, but LAN speedtest (and I believe it affect wireless for both Router and Satellite) are not Ok. I use to get arro...
Installation
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 10, 2018

It maybe an issue at the ISP modem/router thats not fully giving the Orbi the speed. If your friend is seeing 900Mb on his with his system and modem, then I presume yours should as well, and the modem would need to be looked at. One other user posted having a PACE modem and he said the problem was the ISP hadn't unlocked the modem fully on the LAN port. Once they made a change, he was getting 900Mb on the Orbi. Not sure what exactly they did though. 

Damit1's avatar
Damit1
Apprentice
Dec 10, 2018
Got no Modem.
Both have SFP-RJ45 converter, and RJ45 to Orbi.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 10, 2018

    Any chance if you trying your RBR unit at your friends place to see if it works there? Would be telling if it did or didn't. I presume if it didn't, the RBR unit would be at fault.