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Orbi WiFi 7 RBE973
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Recent disconnects with my Orbi RBR50, have to unplug power to get running

estebinbin
Aspirant

Recent disconnects with my Orbi RBR50, have to unplug power to get running

Hello everyone, first time posting here. I am sure this has been mentioned in the past but I did not see any recent posts on the subject. I have a Orbi RBR50 system, router and one satellite. All connected to my cox modem Arris SBG 6787. I have the current firmware of V2.7.2.104 however since this update I have noticed my wifi has been dropping or disconnecting where my current solution has been to disconnect the router from power for over 15 seconds and then everything works back up with lights and then it is all working. I assume it is just the Orbi cause not of my wifi devices seem to want to work and I have trouble seeing the system through the app unless not through wifi (when I am having the disconnect issue). My imac is wired connected to the modem and works fine when this issue is going on. Some help or suggestions would be appreciated, this has happened over 4 times in a short span of under 2 weeks, I think. Oh when I do suffer the non working wifi there are not lights on the Orbis, I only know it is not working when my devices seem to be not connecting, but the wifi bar show up on the iphone and ipad however nothing loads. What step can I take or what further info can I provide to solve this inconvience. Thank you.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
vajim
Master

Re: Recent disconnects with my Orbi RBR50, have to unplug power to get running

do search...1000's post on your firmware

 

uncheck the traffic meter

 

you may have to fiddle with the DST settings as well

 

OR....................you can revert your firmware

Message 2 of 4
estebinbin
Aspirant

Re: Recent disconnects with my Orbi RBR50, have to unplug power to get running

Thank you for the suggestions, I will look around more to see what people have posted on the current firmware. I just turned off traffic meter, I do not see how to control DST off the app but I will look around some more. I hope I will not have to go throught the trouble of having to revert the system.

Message 3 of 4
vajim
Master

Re: Recent disconnects with my Orbi RBR50, have to unplug power to get running


@estebinbin wrote:

Thank you for the suggestions, I will look around more to see what people have posted on the current firmware. I just turned off traffic meter, I do not see how to control DST off the app but I will look around some more. I hope I will not have to go throught the trouble of having to revert the system.


you'd be better off not using the app and make your adjustments logging in using a pc

 

you may want to check with @Ha_Ku_Na for he had a great post offerring solutions to this problem

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