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Forum Discussion
Satellites disconnect
Hi I’ve had a 2 satellite Orbi system since February and for the most part I’ve had a good experience. I first had to force the 2.4g channel to 11 (least crowded) and set my sonos net channel to 6. I’...
It is possible that your 2 satellites have become daisy-chained ? That feature was added in the latest firmware and enabled by default You could try disabling the daisy-chain feature in the advanced wireless setup to ensure that the connectivity from the satellite is direct to the router.
I second st-shaw's suggestion on Acrylic WiFi . I use the free version on a laptop and it works really well
Oh - I am also curious about your Sonos setup. Do you see much benefit of running the Sonos over its own dedicated wifi ? I recently changed mine so that the sonos uses the Orbi wifi and it seems to work just fine apart from the old Sonos controller no longer works but we generally use the iphone app to control it anyway... again, just curious about your experience.
- I’ve had multiple configurations of the sonos systems. I do have two connects plugged into Ethernet ports. On is connected back to the base, the other one is plugged into the problem satellite. That connect is far away from the other speakers and doesn’t stream well if not connected through Ethernet. I used to have the WiFi turned off on that Connect, but after a recent sonos update several speakers wouldn’t show up in the app so I turned the WiFi back on. I’ll experiment by unplugging that connect and using the WiFi mapping app. I had previously used an old android tablet with an app for WiFi signal strength.
It’s unlikely your Sonos is operating as you think it is. It’s also very possible the Sonos is contributing to your problems.
According to Sonos, as soon as you wire any one of your Sonos devices, the whole system drops off WiFi. If that’s accurate, then none of you Sonos are on WiFi. There have also been reports of network loops and broadcast storms when wiring two or more Sonos. You currently have a loop between your router, your satellite, and the Sonos wired to your satellite, back to your router over Sonosnet.
So, I would recommend you adjust the channels to 1/11 and wire one and only one Sonos, as I wrote above. That’s how my Sonos/Orbi is setup and I have no issues. Either that or switch to a pure WiFi setup and be sure not to wire any Sonos.
st_shaw wrote:According to Sonos, as soon as you wire any one of your Sonos devices, the whole system drops off WiFi. If that’s accurate, then none of you Sonos are on WiFi.
I thought that what happens is that when you plug any of the Sonos boxes into ethernet, then the Sonos system automatically switches to its own dedicated wifi rather than your home wifi. Normally you would just plug one device in as the "gateway" to your home-network, not sure about what happens when you plug more than one in.