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Forum Discussion
JMckPT
Dec 02, 2018Tutor
TV's wont connect to new orbi router. Everything else does.
Opened case with ORBI customer support but have not heard back. Contacted spectrum - said to contact ORBI. Tried everything suggested through TV prompts and everything I could find online. Nothing ...
Jehman
Jan 11, 2019Initiate
I had the same problem with my older Samsung TV. It wouldn't get internet connection via wifi or when Ethernet connected to the satellite. But all my other devices (cameras, phones, etc.) were connecting fine.
I only made the changes of setting the 2.5 GHz to ch 01 and the 5 GHz to 36 as well as setting the CTS/RTS for both to 2304. TV now connects fine via wifi, as well as all the other devices.
Thanks for posting the transcript, very helpful for my situation.
GumDocCO
Jan 11, 2019Tutor
I’m glad it came in handy. Good luck!