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Forum Discussion

BrianG_Simi's avatar
Apr 05, 2021

What does "Connected via Orbi" mean in my wi-fi connection & is it a problem "via Orbi" is now gone?

I was struggling with the Samsung "Couldn't Authenticate Connection" error and went through a number of different ways to remove and recreate my current wi-fi connection.

 

At some point in the "reset" process, I got in a state where even though I had deleted my connection, when I restarted my phone my wifi connection was there and connected, with a message saying "Connected via Orbi".

 

After a few more disconnections and "Forget Network"s and removing / reinstalling the Orbi app and phone restarts, I'm at a pretty solid place in regard to the authentication error (knock on wood / keeping fingers crossed), but the network connection now just says "Connected", with no "via Orbi".

 

How did I get the "via Orbi" in the first place and is it a problem I'm not seeing it ("via Orbi") now?

6 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Probably is shows the network with this "via Orbi" somewhere in the Orbi App - on plain Android (or Apple iOS) only the network name (SSID) will be shown.

    • BrianG_Simi's avatar
      BrianG_Simi
      Star
      Just to be clear, the "Connected via Orbi" was showing in the Android (Samsung One UI 3.1) wifi screen, not within the Orbi app.

      I was hoping it has some significance and provides a clue to the authentication errors I was seeing. I can't seem to duplicate it. Perhaps, it's related to creating the network directly from the main router vs a satellite?
      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        An internet search for "Samsung One UI 3.1 WiFi" turned up numerous issues with connecting to WiFi after the Samsung update.

        I did not locate a post that specifically mentions the term "via", but I gave up pretty quickly.

        My guess is that since this appeared on the phone, the answer lies with Samsung, not Netgear.