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I have set up my ORBI router in Access Point mode, connectedto my existing Fios router. I have one satellite and they appear to be working great. But since setting it to Access Point mode, I can no longer connectto orbilogin.com from any of my computers. I get the following messsage.
You are not connectedto your Orbi's WiFi network. To access orbilogin.com, your device must be connectedto your Orbi's WiFi network. Check your current connection and try again.
Thank you for the reply, where do I find this please? I don't care how much it cost I'm going to smash this thing to bits in a minute. I've been trying to set this thing up for two days an it's still not working, everything you do on it requires the computer to be connected to the Internet which is the very thing I cannot do. Support is a joke, same problem, called them yesterday by the time I actually got to speak to someone who told me I needed to call another number it had already cost me £6.50, what a joke.
@Stilli wrote: Thank you for the reply, where do I find this please? I don't care how much it cost I'm going to smash this thing to bits in a minute. I've been trying to set this thing up for two days an it's still not working, everything you do on it requires the computer to be connected to the Internet which is the very thing I cannot do. Support is a joke, same problem, called them yesterday by the time I actually got to speak to someone who told me I needed to call another number it had already cost me £6.50, what a joke.
The answer depends on how you are trying to setup Orbi and what equipment you already have in place. Can you please provide more information?
What equipment is in place now and what are you trying to do with Orbi?
Do you already have a working modem/router?
Are you trying to replace your existing router or use Orbi in AP mode for better WiFi?
How are things connected when you are having trouble? (What is wired to what?)
Hi, thanks for the quick response but I've got it sorted at last. It turns out I've got to eat humble pie as it was a hardware problem. The Network card in my desktop PC had crashed and rebooting wasn't making any difference, had to power off for a while and then it reset itself and the connection went through immediately.
Next problem is I cannot get the Frimware Auto update to work, it scans and detects the main router but will not complete scanning the Satellite so I guess i may have to do it manually when I find where to download it from.
