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Forum Discussion
ecniVgiB
Dec 10, 2020Aspirant
devices not connecting
Hi fellow forumers. I'm a mess! I'm sad, angry, frustrated and close to separating from my Orbi. Here is my story... For a long time my Orbi RBR50 and my two satellites have been working gre...
- Jan 05, 2021
"The ONLY issue I have is that I can’t go to access control. It seems turned off on the page while every other page tells me it’s set to access allowed. It’s just useful to see which devices have connected in case something is trying to jump on my network."
When you have Circle enabled, access control is not enabled.
Glad you got it all working. Please mark yoru thread as solved so others will know.
Enjoy. :smileywink:
FURRYe38
Dec 11, 2020Guru - Experienced User
IF you have ethernet connected RBS, then it's recommended that you downgrade to v16 on the RBS first then RBR lastly. I also found problems with FW versions v4 and all after this which seems to have problems with ethernet connected RBS.
v16 works the best and doesn't have problems with ethernet connected RBS.
ecniVgiB wrote:
Thanks for your suggestions.
I have performed a hard reset (through the reset button in the back) which gave me a clean 2.6.1.40 firmware and I started my setup from scratch, NOT by restoring a backup. I didn’t configure anything and attempted to add the devices (one new DETA smart switch that are already used in the house and are working: didn’t want to connect, and my new Nest Protect: didn’t want to connect. Furthermore, most devices started to reconnect, with exception of some devices. Those devices I tried to reset and reconnect, without avail.
I wouldn’t know how revert to a previous firmware. I can’t find a place to download it.
My system is 75% back up, but still lots of weirdness when I try to Ethernet back haul the satellites.
I’m open to further suggestions in the hope it’s a software issue and not a hardware issue...
ecniVgiB
Dec 12, 2020Aspirant
Seems like a project for the weekend! Thanks Fuz, I’m going to give that a try. Stay tuned.
- ecniVgiBJan 05, 2021AspirantWell that was more than a weekend project... I’ve replaced the cable between one of the satellites, went down a firmware only to get frustrated with the missing devices, powered down the full board to reset ALL devices in house (wall switches, GPO, fans) and did a clean install of the Voxel firmware and reverted back to a clean install of 2.6.1.40 (with everything disconnected) and only a cat6 cable to the router... fingers crossed!
Knock on wood, I slow started adding all the devices and satellites and am currently in a stable setup with one wired and one wireless satellite, all devices recognised and allocated an IP address, Circle and Armor running. Even my notoriously difficult Nest Protects are working!
I think my Biggest learn is that it takes time for for devices to fully boot and get set up, especially with the satellites. Also some devices were only recognised after a couple of days.
I’ve made a backup of the setting, left everything for what it is and seriously knock on wood that this stability maintains.
The ONLY issue I have is that I can’t go to access control. It seems turned off on the page while every other page tells me it’s set to access allowed. It’s just useful to see which devices have connected in case something is trying to jump on my network.
Now my next challenge is to convince Lenovo to disable the random MAC address on their Google Clock so that it doesn’t flood my Circle with new devices.
Anyway, thank all for contributing and encouraging me not to give up on the Orbi :)- FURRYe38Jan 05, 2021Guru - Experienced User
"The ONLY issue I have is that I can’t go to access control. It seems turned off on the page while every other page tells me it’s set to access allowed. It’s just useful to see which devices have connected in case something is trying to jump on my network."
When you have Circle enabled, access control is not enabled.
Glad you got it all working. Please mark yoru thread as solved so others will know.
Enjoy. :smileywink:
- ecniVgiBJan 06, 2021AspirantI had a sneaky suspicion that that would be the case. Case closed. Thanks again!