Orbi 970 and 2 Satellites - I just got the system and also have fios.

If you want to point Netgear support at my ticket my case number is Case #: 47732804

I dont think that it will help you because my issue was not resolved, but it may provide some additional context to your support person. 

For what it's worth I set my older Orbi RBK853 mesh system back up last night and it is working great.  I dont know what about Verizon Fios would be a problem for the 971 and not the 851, but maybe Netgear can shine some light on it.

Good luck.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

Does the front LED turn PINK when this happens? 

Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

Is Armor or Smart Parental Controls enabled? 

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Gsosa wrote:

I just got the system and also have fios. I am having the same issue. Reboots between 30~60 minutes. Orbi connected to ONT directly. I fear i may have to return the system based on this thread. Support has not been able to figure it out today.

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