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BigRune's avatar
BigRune
Apprentice
Feb 26, 2020
Solved

Another RBR50 Dropping Internet Connection

OK, so now I just about had it with this Netgear setup I bought.    Seven week old setup of RBR50 and a wired RBS50. fwV2.3.5.30 on both devices.Router Connected to a CTS HES 3106 Fibre converter s...
  • BigRune's avatar
    BigRune
    Feb 26, 2020

    Today I feel total relief. I returned the RBK50, got a total refund and installed my old ugly, no-app, rock-solid AC3200 router.

     

    Could not imagine a product that flawed would still be in the shelves. Good luck you all with future firmware uppdates and endless discussions what equipment this malfunctioning piece of garbage is,connected to :smileylol:.

ekhalil's avatar
ekhalil
Master
Mar 17, 2020
  • From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
  • Enter admin as user name and your router’s management password
  • Tick "Enable Telnet" option
  • Use Telnet from a computer attached to Orbi to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
  • Enter the following commands:
    • root@RBR50:/# config get wan_lease    — Should give you --> 86400 as default
    • root@RBR50:/# config set wan_lease=1200
    • root@RBR50:/# config commit

 

TheGarbageMan's avatar
TheGarbageMan
Initiate
May 15, 2020
Ekhail, you are my freakin hero!  We just purchased the orbi system, and it seemed like a great fit for our house.  Our old Asus router developed an issue after three years where after about 1-2 days of up time, you would start getting 2-3 second lag spikes when gaming.  Not cool.  I got tired of resetting it all the time, and decided to upgrade.  There doesn't seem to be a lot of good routers out right now.  All of them appear to have some issue or another.  The orbi looked like it was free of most of those issues.  But, after about 2-3 days of use, it dropped our Wan.  Wifi was fine. I knew it was the wan because even my wired devices dropped off the internet.  At first, I thought it was related to parental controls, or something like that.  So, I disabled all of those.  Didn't help.  Next I searched the internet... found nothing helpful.  I contacted netgear support.  What a joke that was.  They asked a million questions, and wanted me to change my DNS settings to google's public server.  Look, I'm oldschool... I was microsoft certified for windows NT 4.0 enterprise.  I've been around.  I knew this was not a DNS issue.  I was all set to pack it up and ship it back when I rememberd back in the day when I went to lan parties.  back then, no one had DHCP servers or routers with DHCP.  We had a white board, and everyone wrote their name next to an IP address and manually assigned.  The system worked great until that one plebeian who never changed his settings from the last lan showed up and created an IP conflcift.  That's when it hit me... this was acting just like an IP conflict.  So, I changed my key word searches for a fix, and stumbled upon this thread.  I made the changes, and sure enough.... been up for a week without incident.  What annoys me more than anthing about this whole situation is that Netgear broke this with a firmware patch MONTHS ago, and still hasn't fixed it.  What annoys me even MORE is that they HAVE to know this is an issue by now.  What annoys me EVEN MORE than that, is that this was not the first thing presented to me as a fix when I contacted support.  What a joke.  But, I digress.  Thank you for the fix... you saved netgear a return.