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Forum Discussion

OrbiPhilip's avatar
OrbiPhilip
Luminary
Jul 13, 2017

Brother MFC-9430CDW wifi failure

Since the 1.11.0.20 firmware (currently 1.12.0.8) my printer will (if power cycled) connect, stay connected for a few minutes, then fail.  This printer worked fine on my previous router (WRT54G) and on 1.10.x.x.  Any suggestions besides hardwiring the printer?

Troubleshooting

5 Replies

  • PapaMike's avatar
    PapaMike
    Star
    Jul 13, 2017

    Check the printer for updated firmware/software. If up to date, run the printer setup again and that most often repairs any disconnection.

    • PapaMike's avatar
      PapaMike
      Star
      Jul 13, 2017

      Brother also offers a Network Connection Repair Tool. Try it.

    • OrbiPhilip's avatar
      OrbiPhilip
      Luminary
      Jul 13, 2017
      PapaMike wrote:

      Check the printer for updated firmware/software. If up to date, run the printer setup again and that most often repairs any disconnection.


      I think you missed the point.  It was working fine pre-1.11.0.20.  And it works fine on other APs.  But on Orbi w version 1.11.0.20+, it no longer works.