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jimbojames79's avatar
jimbojames79
Apprentice
Jan 28, 2018

Cant connect to Dell wireless printer 1760nw

Hi,

I have installed my orbi, updated firmware and set up what seems like millions of devices seamlessly apart from my printer. It's only 8ft away from the satelitte but it can't find it. Any suggestions?

5 Replies

  • Hi,

     

    My case, the printer is Canon TS5070. I need to uncheck the "Enable 20/40 MHz Coexistence", to make the printer connect to my Orbi. I am not sure it can fix your problem or not, but you can have a try on it.

    • jimbojames79's avatar
      jimbojames79
      Apprentice

      Great. That seemed to get it on the network. Problem now is that my PCs can't see it. Any ideas?

    • jimbojames79's avatar
      jimbojames79
      Apprentice

      Does turning off "Enable 20/40 MHz Coexistence" have any other potenial impact? Other devices seem to be having issues now. They say their on the network but (for example) netflix says its not.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to turn that feature back on and see any changes?

     

    DarrenM

  • I had the same problem settting up a new system yesterday. It was fixed by setting the 2.4GHz channel to ‘11’ rather than ‘auto’.

    My printer (Canon MX-870) couldn’t see channel 13 which the auto had used to deconflict from neighbor’s signals.