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Forum Discussion
mgarrucho
Feb 07, 2019Tutor
Disney Circle Passcode Reset Not Sending to my Phone
Hi everyone, I've reset my phone recently and need to reinstall the Circle App but everytime I get to the resend Passcode nothing is being sent to my phone. Any solution on this? Thanks.
- Feb 07, 2019I’ve tried but I can’t get through as my product warranty is over that’s why I have to ask here. I think they (Netgear) just don’t care. However, I manage to email Circle Disney Direct after a day of messaging and emailing I finally got an email address that responded. Thanks to Liam from Circle, just in case you need to contact them here is the responding email address support@circlehelp.zendesk.com. They emailed the code.
Regards
Michael
FURRYe38
Feb 07, 2019Guru - Experienced User
I would make contact with NG support about this.
mgarrucho wrote:
Hi everyone, I've reset my phone recently and need to reinstall the Circle App but everytime I get to the resend Passcode nothing is being sent to my phone. Any solution on this? Thanks.
mgarrucho
Feb 07, 2019Tutor
I’ve tried but I can’t get through as my product warranty is over that’s why I have to ask here. I think they (Netgear) just don’t care. However, I manage to email Circle Disney Direct after a day of messaging and emailing I finally got an email address that responded. Thanks to Liam from Circle, just in case you need to contact them here is the responding email address support@circlehelp.zendesk.com. They emailed the code.
Regards
Michael
Regards
Michael
- FURRYe38Feb 07, 2019Guru - Experienced User
Awesome, glad they were able to help you out. Thanks for sharing this information. Please mark your post as solved so others will know.
Enjoy. :smileywink:
mgarrucho wrote:
I’ve tried but I can’t get through as my product warranty is over that’s why I have to ask here. I think they (Netgear) just don’t care. However, I manage to email Circle Disney Direct after a day of messaging and emailing I finally got an email address that responded. Thanks to Liam from Circle, just in case you need to contact them here is the responding email address support@circlehelp.zendesk.com. They emailed the code.
Regards
Michael