- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
How to reach a human at Netgear
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How to reach a human at Netgear
As with so many companies after they have your money, they make it nearly impossible to contact them, and of course calling is truly impossible. I simply want to stop receiving Orbi emails to my old email address. I've logged into my account and changed the email address a long time ago, but Netgear keeps sending me email to my old address. Nowhere in their emails is there a place to unsubscribe (so I can sign up again with the correct email address). Is there any way to actually talk with someone at Netgear? I'll certainly remember this the next time I purchase networking products and buy from someone who is transparent to their customers.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How to reach a human at Netgear
Please PM me your email address and I'll see what I can do.
-Bret
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How to reach a human at Netgear
Can't sign in on my orbi sign in page as ADMIN becasue it doersnt recognize my password or my security question responses and I cannot contact anyone to get this resolved so I can download the latest software update for my RBR50 Wi-Fi system. Of course it is imposible to get human contact at Netgear.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How to reach a human at Netgear
You need to factory reset the RBR router with a wired PC connected to the router and walk thru the setup wizard and this time, write down all pertinent information for safe keeping.
@Wisecelt wrote:
Can't sign in on my orbi sign in page as ADMIN becasue it doersnt recognize my password or my security question responses and I cannot contact anyone to get this resolved so I can download the latest software update for my RBR50 Wi-Fi system. Of course it is imposible to get human contact at Netgear.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more