Magenta Light on Router, no Internet Many times a Day

Question

I've upgraded to the latest firmware and it keeps happening. Constantly having to reset my router. Turned off Daisy chain topology and uPNP, still happening. How can a $400 router be this bad?

Retired_Member · Answer

Magenta usually means your SAT is too far from the router.&nbsp;Whar firmware on you on?&nbsp;Did you upgrade it manually?&nbsp;

maverikv · Answer

Why would that take my whole internet down?

Retired_Member · Answer

The firmware you downloaded is not ready for prime time?

maverikv · Answer

It was happening on my old firmware too though, that's why I upgraded

D808 · Answer

I'm having a similar issue on with my orbi.&nbsp; I thought it was due to my Google Home, though after posting here another google home user countered with their google home/orbi not having any issues.&nbsp;I do have a question about your issue:&nbsp;1.When you see the Magenta light come on is it the satellite or the main router that is showing the Magenta light?&nbsp;&nbsp;2.When you notice the Magenta light do all of your wired and wireless devices lose internet connection?&nbsp;3. On your wireless devices, when you lose internet connection, does the orbi ssid still show on your devices or does it disappear?&nbsp;If you answered yes to all three, I think your orbi is rebooting and when you see the magenta light it is actually coming back online.

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Magenta Light on Router, no Internet Many times a Day

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