Forum Discussion
ZoneMaster
Apr 29, 2018Apprentice
ORBI RBK53 (AC3000) "No AirPrint Printers Found" After Firmware V2.1.4.10 Installed
Have been running my ORBI RBK53 system for almost a year. AirPrint from multiple iOS devices (1x iOS 9.3.5 & 3x iOS 11.3.1) worked flawlessly until a few days ago. The only thing that changed was the...
- May 02, 2018
I have been running the 2.1.4.10 firmware since last week. Network scan via "Net Analyser" iOS app showed NO Bonjour flags present
I have performed the following additional toubleshooting from my iMac (which is fairly distant from my Comcast/ORBI gateways):
- Connect ONLY via my Comcast Wifi Modem:
- Powered off ALL ORBI units:
- Turned on WiFi on my Comcast Router
- Logged in to my Comcast WiFi
- Weak signal & slow upload/download speeds
- mDNS/Bonjour/AirPrint was rock solid
- Network scan via "Net Analyser" iOS app shows Bonjour flags are present
- Connect ONLY via ORBI RBK53:
- Turned off WiFi on my Comcast Router
- Powered on ORBI RBR50 Router
- Logged into ORBI WiFi
- Better signal & faster (but not max) upload/download speeds
- mDNS/Bonjour/AirPrint working. Network scan via "Net Analyser" iOS app shows:
- macOS & iOS seem to reliantly report Bonjour as present
- AirPrint printers (HP & Brother) sometimes don't report Bonjour as present
- Waited
- Powered on ORBI RBS50 Satelite closest to my iMac
- Max signal & max upload/download speeds
- mDNS/Bonjour/AirPrint working
- Waited
- Powered on final ORBI RBS50 Satelite
- Everything working
- Waited
While mDNS/Bonjour/AirPrint is still sometimes glitchy. It is working under the 2.1.4.10 firmware after starting the router & satellites in slow sequence.
- Connect ONLY via my Comcast Wifi Modem:
FURRYe38
Apr 29, 2018Guru - Experienced User
Something you might want to contact NG support about and ask for help with. Might need to revert to prior working FW.
- ZoneMasterApr 29, 2018Apprentice
How do I contact NG without a paid support contract?
- FURRYe38Apr 29, 2018Guru - Experienced User
Try Chat or try one of the forum moderators here in the forums.