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seachellemz
Aspirant

Orbi Network in Multiple Locations (residences)

I have two separate residences where I have a deployed an Orbi Mesh Network in each.  My question is how can I remotely manage/administer each of them using the app.  Does this require that I set up two separate email accounts/logins to Netgear and switch back and forth between those two ID's or is there a more elegant way to handle this?  

Model: RBK53|Orbi AC3000 Tri-band WiFi System, RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 7
FURRYe38
Guru

Re: Orbi Network in Multiple Locations (residences)

Please post about this in the Orbi app forum:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

Should be possible. 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 7
ekhalil
Master

Re: Orbi Network in Multiple Locations (residences)

You can manage multiple products using the Orbi app.
Once you setup the first system, you can go to >> Home >> NEW SETUP and add the second system.
You can switch between the systems by selecting >> Home >> my products where you should see all your systems.

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 3 of 7
seachellemz
Aspirant

Re: Orbi Network in Multiple Locations (residences)

Awesome...very helpful.  One follow-up.  I currently have both networks already set up.  I am in residence-2 and have connected the Orbi app to it.  I am no longer in residence-1, but the Orbi was set up prior to my leaving there.  So....both networks are up and running.  Is there a way I can gain access to residence-1 given that I am remote from it and did not follow the steps you outlined in your response.

Message 4 of 7
ekhalil
Master

Re: Orbi Network in Multiple Locations (residences)

Have you used the same app to setup both systems?
Have you registered both systems using the same netgear account?
Now that you’re at residence 2, open the app and select the home sign on the top left corner, then select "your products" in the row just under the top Orbi sign.
Do you see your products there?
To enable remote management using the app, go to Settings. In the app for every system and enable Remote Management.

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 5 of 7
seachellemz
Aspirant

Re: Orbi Network in Multiple Locations (residences)

Got it...thank you.  One final question.  Is there a way I can provide a unique name for each of those locations so that is what shows up in the list of my locations.  Today it shows up as the Orbi names.  I see that I can edit the router name in settings, but that is not the name that shows up in the list....it still just shows the default names of Orbixxx.

Message 6 of 7
ekhalil
Master

Re: Orbi Network in Multiple Locations (residences)

I don’t think there’s a way to rename the systems to something that you can see in the app, unfortunately Smiley Sad

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 7 of 7
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