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Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

I have been using a HDHR Connect for years and as soon as I upgraded my network to mesh with Orbi it can no longer assign an IP to the device.

 

Arris SB6190 modem --> Netgear Orbi Router (RBK22) --> Netgear Nighthawk R7000 in AP mode (used as a switch, internet in WAN and using all for 4 LAN ports for other clients) --> HDHR4-2US directly wired, all three lights are flashing green, which is Silicondust-speak for the presence of a network connection but no IP assigned.

 

I reset everything in network order, swapped cables and ports. I've assigned an IP via MAC address from the Orbi (DHCP is off on the Nighthawk). I swapped out the Nighthawk for a "true" network switch (Netgear GS105NA) and had the same result. All ports are functioning when checking "statistics" and "status" under the advanced tab. Everything else wired to the R7000 works just fine in each port. Both the Orbi and the Nighthawk show that they've seen the device in the past as allowed but not currently on the network.  

 

Any advice is welcomed. Thank you.

Model: R7000|AC1900 Smart WIFI Router, RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 6
Guru

Re: Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

Does the HDH device connect directly to the back fo the RBR? Does it show as a connected device on the RBRs web page and how an IP address there? 

 

Swap out LAN cables with a known working cable>? 

 

Contact the HDH mfr for additional help and information?

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
Aspirant

Re: Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

Thank you for the reply.

 


@FURRYe38 wrote:

Does the HDH device connect directly to the back fo the RBR? 

I tried that - by myself and with the Netgear Tech Support - and no dice. It was not recognized in the Orbi app or web UI as a wired client and the green lights kept flashing. I did this with Orbi as the first point of contact from the modem and with Orbi as a secondary router (basically swapping the R7000 back to the main router/DHCP handler and the Orbi as a client). Nothing.

 

 

Does it show as a connected device on the RBRs web page and how an IP address there? 

No. Furthermore, after switching my setup to the R7000 as the primary router - which has been the case for nearly four years and the HDHR has been fine wired to one of it's LAN ports - I'm still getting the same error and lack of internal IP assignment.

 

Swap out LAN cables with a known working cable>? 

Yep.

 

Contact the HDH mfr for additional help and information?

Yep.


Smiley Frustrated

 

I reserved an IP based on the MAC, nothing.

 

I'm going to try reserving an APIPA-looking address and see if that works. Silicondust Troubleshooting mentions that but more for direct interface with a PC, if I read it correctly.

 

Message 3 of 6
Guru

Re: Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

If the device isn't getting an IP address with the Prior router. I would presume there is something wrong with this device. Something the Mfr needs to address. 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 4 of 6
Aspirant

Re: Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

Yep, same wavelength. Smiley Wink

 

R7000 won't even take APIPA type of addresses, says it's invalid. I'm not barking up that tree anymore, especially since it worked fine for years without a goofy IP address.

 

I'll post again if Silicondust convincingly tosses the hot potato.  

Message 5 of 6
Guru

Re: Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)

You can't use APIPA IP addresses on a router. APIPA is only used on devices as a last resort by the device itself after a period of time, then the APIPA IP address appears on the device. LIke if you conneced a PC and looked at it's networking settings, if the adapter doesn't obtain a valid IP address, then a APIPA address will appear, like 169 something is usually a self assigned address. 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 6 of 6
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