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Forum Discussion
Orbi RBR50 Satellite not connecting to the router
I have been using my Orbi RBR50 router with RBS50 satellites for nearly a month without any issues. I noticed that my satellite were connecting to the router. I've tried rebooting them both with ...
I still can't see the image that you posted. A moderator has to approve it to be able to see it.
I see that you have a Macbook. You can use the native wifi analyser in MacOS as follows:
- Press Option key + Click on the Wi-Fi menu item in OS X
- Choose “Open Wireless Diagnostics”
- Go to the “Window” menu and choose “Scan” to immediately open the Wi-Fi Stumbler tool built into Mac OS X
- Within the Scanner tool, click on the Scan button to scan for available networks
- This will open the wireless card to detect all possible nearby wifi networks, effectively stumbling onto available wireless routers and discovering details about those networks.
In this scan you will see all your networks. There are networks with no SSID, those are the ones broadcasted by your Router for Backhaul. You can identify them by the MAC address which is close to the MAC address of the other networks of yours.
Ok I did the scan and indentified the net work without SSID, now what I need to do.
Tonyreis71 wrote:
Ok I did the scan and indentified the net work without SSID, now what I need to do.
- What channel i sbeing used and what is the power level you see when measuring near the Satellite?
- Please try disabling Daisy Chain and see if that helps.
- Have you tried the "Add new Satellite" in orbilogin.com instead of pressing the sync button on the router? Can it be something wrong with the sync or reset buttons on the satellite or the router? Can you see that the router and satellite are reacting to pressing these buttons?
Thanks for the attetion and help, but I tried everything under my contrl.
I quit with this device.
Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416Factory reset all then setup from scratch after the re-load...
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA2 and AES only.Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Advanced Tab/Advanced Settings/Wireless Settings
If this still fails, I recommend you phone contact NG support and ask for help and information regarding this. Ask for an RMA.
Tonyreis71 wrote:
Thanks for the attetion and help, but I tried everything under my contrl.
I quit with this device.
