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Forum Discussion
Orbi RBR750 VPN iPad setup errors
Keep getting "server poll timeout, tryiing next remote entry" I followed instructions, enabled VPN, downloaded IOS file and transfered to iPad. Checked DDNS (NO-IP), verified event log is being redirected to my WAN IP, event log also shows the VPN ports when it tries to connect.
When I test, I turn off WiFi on iPad and use cell connection.
Orbi is primary router, so WAN IP is the real external IP. No other router or firewall between ISP and my house. Using FiOS 1 gig service.
Thanks in advance for any help...
Vipz
5 Replies
There is a lengthy article at OpenVPN on troubleshooting:
https://openvpn.net/vpn-server-resources/troubleshooting-client-vpn-tunnel-connectivity/
Can you paste (or provide a link to)
- The ovpn file ('x' over your DDNS name)
- The log file (again, 'x' out the DDNS name and IP)
Thanks
Let me know if this helps,,,,,,
2021-10-09 10:16:35 ----- OpenVPN Start -----
OpenVPN core 3.git::58b92569 ios arm64 64-bit
2021-10-09 10:16:35 OpenVPN core 3.git::58b92569 ios arm64 64-bit
2021-10-09 10:16:35 Frame=512/2048/512 mssfix-ctrl=1250
2021-10-09 10:16:35 UNUSED OPTIONS
3 [sndbuf] [393216]
4 [rcvbuf] [393216]
5 [push] [sndbuf 393216]
6 [push] [rcvbuf 393216]
8 [resolv-retry] [infinite]
9 [nobind]
10 [persist-key]
11 [persist-tun]
17 [verb] [0]
2021-10-09 10:16:35 EVENT: RESOLVE
2021-10-09 10:16:35 Contacting [XXX.XXX.XXX.XXX]:12973/UDP via UDP
2021-10-09 10:16:35 EVENT: WAIT
2021-10-09 10:16:35 Connecting to [XXXXXXXX.ddns.net]:12973 (XXX.XXX.XXX.XXX) via UDPv4
2021-10-09 10:16:45 Server poll timeout, trying next remote entry...
2021-10-09 10:16:45 EVENT: RECONNECTING
2021-10-09 10:16:45 EVENT: RESOLVE
2021-10-09 10:16:45 Contacting [XXX.XXX.XXX.XXX]:12973/UDP via UDP
2021-10-09 10:16:45 EVENT: WAIT
2021-10-09 10:16:45 Connecting to [XXXXXXXX.ddns.net]:12973 (XXX.XXX.XXX.XXX) via UDPv4
2021-10-09 10:16:55 Server poll timeout, trying next remote entry...OVPN file,
client
dev tun
proto udp
sndbuf 393216
rcvbuf 393216
push "sndbuf 393216"
push "rcvbuf 393216"
remote XXXXXX.ddns.net 12973
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
cert client.crt
key client.key
cipher AES-128-CBC
comp-lzo
verb 0Now I am confused. My old Orbi 'smart phone' ovpn file has only the lines before the certificate begins:
client
dev tun
proto udp
remote xxxx.mynetgear.com 12973
resolv-retry infinite
nobind
persist-key
persist-tun
<ca>None of that buffer stuff. And my 'smartphone' ovpn file contains all of the certificates and keys in the same text file.
There are not separate files for ca.crt, client.crt, and client.key.
Either the 750 Orbi produces a different smart-phone file, or you have the wrong ovpn file.
Netgear has set up a community forum specifically for the Orbi AX With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable
Thank you.
