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Orbi Slow Wifi Speed with xfinity Gigabit

Orbi Slow Wifi Speed with xfinity Gigabit

SOLVED
JpNadz75
Aspirant

Orbi Slow Wifi Speed with xfinity Gigabit

Hello, 

I upgraded to xfinity gigabit today and have made zero adjustments to my wifi settings.  I am only getting 12 Mbps on my iPhone 7. My iMac is getting 860. 

Access control is off, WMM is off... what else am I missing.  Nothing has been updated.   Any help is appreciated. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router, RBS40|Orbi AC2200 Tri-band WiFi Add-on Satellite
Message 1 of 6
1 ACCEPTED SOLUTION

Accepted Solutions
JpNadz75
Aspirant

Re: Orbi Slow Wifi Speed with xfinity Gigabit

Factory reset the Orbi. Did all of this with the new modem off. Now getting 300+ Mbps on these.

View solution in original post

Message 5 of 6
5 REPLIES 5
FURRYe38
Guru

Re: Orbi Slow Wifi Speed with xfinity Gigabit

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Try enabling Beamforming and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings.

Message 2 of 6
JpNadz75
Aspirant

Re: Orbi Slow Wifi Speed with xfinity Gigabit

Brand New Motorola MB8600.  DOCSIS 3.1 

 

Firmware V 2.3.5.30

 

Enabled WMM and Beamforming.  Waited a few miniutes and still getting only 12 Mbps download and getting 20Mbps upload.

Message 3 of 6
JpNadz75
Aspirant

Re: Orbi Slow Wifi Speed with xfinity Gigabit

And the ping is 8ms on my iPhone 7 when running speedtest through the speedtest app

Message 4 of 6
JpNadz75
Aspirant

Re: Orbi Slow Wifi Speed with xfinity Gigabit

Factory reset the Orbi. Did all of this with the new modem off. Now getting 300+ Mbps on these.

Message 5 of 6
FURRYe38
Guru

Re: Orbi Slow Wifi Speed with xfinity Gigabit

Sounds like a misconfiguration. Glad the reset worked. 

Enjoy. Smiley Wink

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