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Forum Discussion

willzyx's avatar
willzyx
Initiate
Dec 21, 2017

Orbi cuts download speed in half. Upload seems fine.

Hello,

I have an RBR50 (router and 1 satelite). My download speeds hardwired and advertised as 300mbps/300mbps or sometimes higher. However, my Orbi cuts my download speed in half every time. Download usually taps out at 160mbps if I'm lucky, most of the time lower. Upload speeds are constant 300+mbps as they should be. 

 

What could possible force my RBR50 to cut my download speed so drastically? I tried disabling and enabling QoS and no difference. If I'm hardwired into the wall jack, the download speed is at 300mbps+, so something is up with the router. I have gigabit internet connection. I also tried 2 differnet RBR50s. If I run the built-in Ookla test on Orbi app, it shows 300mbps up/down. 

 

Now, I'm not complaining about those speeds, but since I'm paying for 300mbps+, I would rather see the router reach those speeds. 

 

Help would be appreciated. 

 

Running latest firmware (V2.1.1.16) 

Features
Installation
Troubleshooting

1 Reply

  • joshjoshjosh42's avatar
    joshjoshjosh42
    Guide
    Dec 22, 2017

    Are you on the latest firmware? I was having a similar bug on 2.0.0.74 where my speeds were capped at 200mbps despite our connection being a 1Gbps one. We were using VLAN tagging (requirement by the ISP), and switching the Orbi to AP mode and having a separate router handle the VLAN tagging seemed to do the trick. Now back up to 500Mbps.