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Forum Discussion
trippw
Jul 05, 2017Star
Orbi dropping internet connection
I purchased a netgear orbi router last month and have had problems with it dropping internet connection almost daily. The orbi representative suggested I get a new system because they had tried all of...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
hadokyuu
Jul 11, 2017Guide
V1.12.0.18 just dropped... let's see how this one works out. My satallites are definitely noticallably faster.... but i care about stability. so ill report back in 24 hours.
DarrenM
Jul 11, 2017Sr. NETGEAR Moderator
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please post the issues you are having or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
- JamessimmeringJul 15, 2017Star
thanks.. for all the help.
Jim