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davispw's avatar
davispw
Initiate
Jul 12, 2017

Orbi factory reset itself after update

MY ORBI FACTORY-RESET ITSELF WHILE AUTO-UPDATING TO 1.12.0.18 LAST NIGHT!

What a pain to wake up to this morning. Anyone else?

data loss bug
Troubleshooting

4 Replies

  • MandMBlahnik's avatar
    MandMBlahnik
    Aspirant
    Jul 15, 2017

    Same thing happened to my Orbi last night.  Yoohoo, Netgear, you should take a look at the update you're pushing.

  • zloy's avatar
    zloy
    Aspirant
    Jul 16, 2017

    same thing happened last night, the router (RBR50) reset itself after upgrading to 1.12.0.18 firmware.

    all settings are lost...

  • ShawnGlan's avatar
    ShawnGlan
    Aspirant
    Jul 17, 2017
    Me to. I am trying to reset my orbi wifi but my wifi is not recognizing orbi wifi so not able to reset.
    Any solutions?
    Netgear didnt do the right testing. Before releasing.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 17, 2017

    Hello shawnglan
     

    Have you tried to connect with a wired device and go into the wifi settings and return them to what they use to be?

     

    DarrenM