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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
So can someone answer when will Netgear code that allows components of other Netgear products to talk to other Netgear products? My sattalite and main unit have a NetGear r8000 switch between them and sattalite always shows as an attached device why? R8000 is a Netgear switch and Orbi is a Netgear product. Yes I have tried resetting with paper clips rebooting, reinstalling from scratch have given up sick and tired of this useless Firmware game that has been going on for a year now still not fixed!
In reply to JMU1998, post 359, you mention a Netgear r8000 switch, but when I inquired, the R8000 is a router, and the S8000 is a switch.
Unmanaged home network switches are simple plug and play devices that move packets of data around a network. They have no configuration interface or options, and are brand-agnostic and quite homogenous. I have a 16 port Netgear switch and several TP-Link 5 and 8 port switches on the same network and none cause any issues. A properly functioning unmanaged home network switch won’t be your problem.
What device is between the internet wall socket and your Orbi router? Is it a modem, modem/router, cable modem, etc? If you plan to put a router there, then you must either put it into bridge mode and disable WiFi if you intend to use the Orbi router in router mode, or leave it as a router, disable WiFi, and put the Orbi router into Access Point (AP) mode. You can’t have two devices performing router functions on the same network.
May I suggest that you restart your Orbi setup as follows.
- Place all your Orbi devices in the room where your internet connection first enters your house
- Plug the Ethernet cable from your internet source into the yellow WAN port on the Orbi router
- Insert one end of another Ethernet cable into a non-yellow Orbi LAN port and the other end into your computer. Do not cable connect the satellite
- Open the Orbi web interface using Orbilogin.com
- A wizard will take you through the basic setup. During this stage, the wizard will try to connect to the satellite in wireless mode
- if you plan to choose AP mode, do so now, and you are almost finished, otherwise continue setting up in router mode. For this you will need to set up your DHCP IP address range and DNS entries. I have no experience in router mode as I prefer AP mode.
- If your router connects satisfactorily, you could rerun the firmware upgrade to v2.1.4.16, satellite first.
- Open the web interfaces for the Orbi router and satellite. For this you will need to find the IP address for each device.
- Look at the list of attached devices. If you have been successful, you should see the IP addresses and MAC addresses of attached devices.
- Use the Netgear Genie’s Network Map to assist in troubleshooting
Hopefully at this point you will be functional
When your system is stable, you can try a wired backhaul
Other matters to consider
i always reserve IP addresses for specific devices in the DHCP table. This locks in a fixed IP address per device.
The router’s attached devices list will attemp to name them, a much easier task if IP addresses are reserved during the configuration of DHCP.
cheshbr wrote:
Other matters to consider
i always reserve IP addresses for specific devices in the DHCP table. This locks in a fixed IP address per device.
The router’s attached devices list will attemp to name them, a much easier task if IP addresses are reserved during the configuration of DHCP.
Interesting, I used to do that but found that too many domestic routers have limitations on the number of reservations allowed. I found it easier to reduce the DHCP IP range and manully set the IP addresses of a fair number of my devices, mainly fixed devices, TVs, receivers, computers etc.
As I have a speadsheet of devices with IP address and MAC address it works fairly well, particularly when I need to reset to factory default and re-configure, ;)
I understand and agree with what you are saying. I only advocated reserving IP addresses as a way of assigning fixed IP addresses to make it easier to identify devices. I have a suspicion that those having difficulties may, out of not knowing any better, be inadvertently making their installations overly complex by not being aware that they can lock in fixed IP addresses which make their systems fall in line with conventions that work. I have done this since day one and have had no lasting issues. My current Orbi system, using FW v2.1.4.16, in AP mode, is perfect.
I presume there maybe a DHCP pool issue as well. NG has always set .1 thru .254 when they should be setting a smaller size pool. .100 thru .200 would be more realistic. Some other router Mfr do this.
Have a such a large pool, I've seen odd and bad DHCP handshake and IP address assignment behaviors on NG routers with there default pool sizes. After setting a smaller size pool and also doing reservations on specific devices including satellites, I don't see odd or bad behaviors anymore. So anytime I set up a NG router, first thing is to set a new pool size.
I agree with and always practice setting static IPs on those devices that don't need much internet or router management. Keeps them out of the loop on less problematic and there always connected for the most part.
cheshbr wrote:
I understand and agree with what you are saying. I only advocated reserving IP addresses as a way of assigning fixed IP addresses to make it easier to identify devices. I have a suspicion that those having difficulties may, out of not knowing any better, be inadvertently making their installations overly complex by not being aware that they can lock in fixed IP addresses which make their systems fall in line with conventions that work. I have done this since day one and have had no lasting issues. My current Orbi system, using FW v2.1.4.16, in AP mode, is perfect.
Everything was working well w/ my wired backhaul. I was having problems with one of my security cameras (connects 2.4 or 5 ghz) staying connected. I changed the primary channel from 48 to 36. When I did that things started to go haywire.
What I think I found that corrected the problem..
I turned off the router and satellite (unplugged both)
Booted them back up
Daisy chain topology was enabled.
I confirmed in the web interface the satellite was connected to the router wirelessly
I turned off and unplugged the satellite
connected the wired backhaul
Plugged in and turned on satellite
I was able to confirm in the web interface the satellite was there.. it was showing 2.4 ghz poor (normally it would say 5 ghz good).
At this point I hit the sync button on router then satellite.. within 5 minutes the web interface said a wired connection.
Hope this helps.
Orbi is in AP mode, switch is Netgear S8000 assigned IPs for all devices, still sattalite will show as attached no matter what I do.
All, try this... set a static IP to your satellites... under LAN setup in advanced. Then upgrade. I'm the biggest nay-sayer but that is the only change I made and things seem ok after an update. I have been a vocal critic -- and this is a butt backwards fix if this works for others, sorry.
Above said. I'm probably leaving Orbi for a UniFi setup. It appears stable and more versatile. To many unknown future issues with Orbi.
You can’t set the satellites to static addresses, at least via the web GUI. Best you can do is give them reserved DHCP addresses, which I recommend.
- DHCP address allocation. Sure. Either way it's the inky change I made and it seems to have allowed my system not to crash.
What’s the difference?
The RBW30 with your latest firmware still has an issue with our iPhone SE. It keeps disconnecting and disrupting the WIFI network.
Another issue with the RBW30 is that you can't play Fortnite when connected to this device.
We experience at least 5 WIFI disconnects per hour when the iPhone SE is connected to it and causing havoc. All devices connected to
the RBW30 are loosing their connection......no Netfix, no Streaming Audio, no Chromecast.
Check:
....i uploaded 2.1..4.16 did a factory reset on all the router and satellite and speeds on my laptop are bellow 50Mbits on a 100 Mbits line.
Almost constantly...If I plug everything off and plug back in I get max speed for a few moments.
I uploaded back 2.1.4.10 and without factory reset there are no problems with my laptop.
The only problems I had with 2.1.4.10 is connection drops on my andorid devices.
So please....It is firmware's fault. The Netgear team is probably very low skilled in this. While other products work great the orbi does not. It is not like they are doing a rocket science with this product or something that has never been done before. They are simply not up to the task. They should hire some expert to help them sort these issues.
Well I have tried for 28 days to get this stable and for the first two weeks its seems to have worked just fine. (with wired backhaul)
Then they asked me here to power down (as in a power faillure situation) then it took me more then 1,5 our to get everything up and running again...
But after that it seems stable again, but that was for like two days....
Now it keeps failing me with allkinds of things wifi speed drops, connection drops, satellite connection faults its going on and on.
So I am glad that I listened to the one that told me to test this bacause now I know it's not a reliable product..
There is also no response from Netgear on this, in my opinion they should have update us with information that they are working on it...
I have a 30 day money back garantee on this product and its now day 28 so after this message I will disconnect and run back to the store...
I was a TP-Link user but they just could not keep up with firmware updates....
For some reason I thought that Netgear would not have these kind of issues.....
Now I am going to try Ubiquity and see if they can satisfy my family with stable wifi and internet.
Thanks for all the help and advise here.
