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Forum Discussion
dbdigital57
Dec 22, 2017Tutor
Orbi iOS v2.1.0.268 Device List problem
Firmware: 2.0.0.76 on RBR50 and RBS50 Updated the iOS Orbi app to v2.1.0.268 and it seems to have broken the Device List option as no devices show. On the previous version 1.6.16, running on anothe...
dbdigital57
Mar 30, 2018Tutor
I updated to Beta firmware and same problem.
Note: I have my RBR50 attached to an ethernet port on my ISP (Frontier FIOS) router.
Also - My Orbi is set in AP Mode.
The iOS Device List feature had worked when I first got this set up, but an iOS app update and/or firmware change seems to have affect it.
P.S. The Attached Devices listing when I connect to the router via the Web works fine.
iOS App Info Concern
I did happen to notice that on the iOS app, the Router Settings "Router Information" shows 192.168.1.1 for IP address.
Yet my network is under 192.168.0.x
Router - 192.168.0.212, Satellite - 192.168.0.213
Under the Internet Port tab under Router Settings, it shows
External IP Address: 0.0.0.0 (I think my FIOS Router has that info as it connects to ISP)
Gateway IP Address: 192.168.0.1 (seem correct)
Subnet Mask: 0.0.0.0 (Not sure if that is also inherited from the FIOS Router?)
DNS Server: 192.168.0.1
Type: DHCP
Thanks for your help.
Retired_Member
Apr 24, 2018i am running into the same problem. device list is accurate when i view my network online....but, on the app, it shows NO devices connected, despite the fact that i have 19+ devices connected regularly..
does the new beta update fix this problem??
- dbdigital57Apr 24, 2018Tutor
No the new Beta did not fix.
On the app, The IP address for my router shows as 192.168.1.1 but all my devices connect through 192.168.0.x
i think that is part of the problem
- CobenzaAug 23, 2018AspirantDid this ever get fixed somehow? I have this issue too.
Any help would be appreciated. Support has not responded to my cases and it’s been months.- FURRYe38Aug 23, 2018Guru - Experienced User
What FW version are you using now? You should be using v2.1.4.16 at least.
This thread references older FW.
Cobenza wrote:
Did this ever get fixed somehow? I have this issue too.
Any help would be appreciated. Support has not responded to my cases and it’s been months.