NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Schildi's avatar
Schildi
Aspirant
Jan 13, 2020

Orbi - no light adjustments?

Hi All!

I just set up my RBK 53S that I bought at Costco.

The manual states that when clicking on one of the Satellites names under the devices menu, there are light adjustments for the LED lights.

The issue is that I do NOT see any adjustments whatsoever on the "Edit Device" page. All that's shown on that page is a table with:

- IP address

- MAC address

- Device Model

- Device Name

 

Has anybody else experienced that issue, and is there a solution?

Thanks for any help!

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    This may have been a feature that NG supported however has long since removed and NG hasn't updated the manual.

     

     Orbi systems don't support any LED adjustments. The top ring LED is OFF when the Orbi system is working in normal operations. So no need for any LED adjustments.

    https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean

     

    If your top ring LED is ON then there maybe a problem. 

     

     

    • Schildi's avatar
      Schildi
      Aspirant

      Thanks a lot!

      Wow! I was on the phone with support for almost an hour (many hold periods), and at the end the support person suggested a complete reset and new firmware installation (same version, as I am up to date).

      I am glad I did not go ahead with that.

       

      Again, thanks for the help! Weird that they would not update the manual.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        A reset is mostly need if there are problems or if problems arise have a FW update.

         

        Enjoy.