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Forum Discussion
Orbi reading lennox iComfort thermostat as a Satellite
My lennox iComfort S30 will not connect to my Orbi network and I think this may be why. It looks like the Orbi is trying to read it as a Satellite and not as a device that wants to connect to the network.
Any thoughts on how to fix this?
TIA
17 Replies
What Firmware version is currently loaded?
What appears on the RBRs web page under Connected Devices?
Has a factory reset and setup from scratch been performed since last update?
How does the Lennox thermostat normally connect?
At the thermostat or iPhone?
freq?
Firmware is up-to-date on my RBR753 as well as the iComfort S30. I have done two full-resets on the orbi but that didn't make any difference.
The orbi keeps trying to read the thermostat as a Satellite. I just spent an hour working my way up the levels of the Lennox customer support and I finally got to the top guy. He was very familiar with orbi but he has never seen it trying to connect as a Satellite. He asked for screenshots so they can escalate that issue internally. Otherwise, we got nowhere until I tried the following trick that I read elsewhere on this forum. This appears to be the workaround:
-Instead of selecting your wifi network (SSID) from the populated list in the iComfort, scroll to the bottom and select "OTHER" and then manually type in your network name (SSID) and manually select your security that is set on your SSID (WPA2, etc), and then it should connect.
Oddly enough, even though the iComfort is now connected to my orbi, it does NOT show as a "connected device" on the list.
JD15 wrote:Oddly enough, even though the iComfort is now connected to my orbi, it does NOT show as a "connected device" on the list.
Does it still show up as a "satellite"? Orbi's ability to show connected devices is an "open issue". My newest firmware, 2.7.2.102 still does not show an Echo Dot, although the log clearly shows the Dot being assigned an IP address and the Dot plays music.
Yep, still shows as a "not connected" Satellite.
Is it possible the Lennox unit tried to connect to the backhaul channel, which would make the Orbi think it's a satellite?
I had an issue with a NETGEAR WiFi dongle connected to my satellite dish box. In the dish box network setup, I saw two SSID entries for 5GHz (same string), and two for 2.4GHz (same string). I wondered why there would be two...
fmalloy wrote:Is it possible the Lennox unit tried to connect to the backhaul channel, which would make the Orbi think it's a satellite?
I had an issue with a NETGEAR WiFi dongle connected to my satellite dish box. In the dish box network setup, I saw two SSID entries for 5GHz (same string), and two for 2.4GHz (same string). I wondered why there would be two...
Thanks
I think the original poster is good to go
