- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
RBK50 no internet with Spectrum Modem
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So, can someone please help me figure out the right steps to take in order to get the internet going directly to my Orbi without the need for another router in the middle?
Because, even though the Orbi says it has an internet connection when wired to the Spectrum router, many websites and other functions will not work (acting like no internet connection present) but others do. I suspect I would need to set up the Spectrum router as more of a passthrough... But since I want to eliminate that router, I'm not sure I need to troubleshoot that issue yet.
Many thanks for any help! I had been hoping for a simple switch out of equipment... I guess that was a silly dream 🙂
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey, thanks for the reply. The solution ended up being to return the modem and router, and get an Arris modem from them, and go through the setup process again - everything worked smoothly, just as I had thought it would have the first time. So, I have gotten to where I wanted to be, with simply the modem piping directly into the Orbi system. Thanks!
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK50 no internet with Spectrum Modem
Whats the mfr and model# of the new ISP modem?
I would do a factory reset on the Orbi router as it may have some prior ISP modem configurations, set up from scratch and walk thru the setup wizard while the router is connected to the new ISP modem.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey, thanks for the reply. The solution ended up being to return the modem and router, and get an Arris modem from them, and go through the setup process again - everything worked smoothly, just as I had thought it would have the first time. So, I have gotten to where I wanted to be, with simply the modem piping directly into the Orbi system. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK50 no internet with Spectrum Modem
IT's recommended to have a stand alone modem vs a combo unit. Glad it worked out. Enjoy.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more