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Forum Discussion
petermorrone
Jan 03, 2018Initiate
Very Sad Orbi RB50 experience
First, i am an IT professional and software/hardware engineer. I have a large ranch with a FIOS cable modem and a low end wifi router connected to it. I bought orbi because i wanted to get better c...
DarrenM
Jan 04, 2018Sr. NETGEAR Moderator
We currently have a beta firmware that has fixes for issues in 2.1.1.16 you can find it here
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/m-p/1476960#M19962
DarrenM
petermorrone
Jan 08, 2018Initiate
As the OP...just wanted to update this. After messing with this for hours...eliminating all google home, chromecast and pixel divices (just in case ) and setting up a new network with JUST one Orbi Router, connected to my verizon cable router and a laptop connected to wifi ...the Orbi still was rebooting it lead me to conclude that either there is a major issue with orbi and verizon OR the orbi i have is defective. If the Orbi cannot do something so simple as that there has to be something wrong with it. Waiting for "Engineering" to ask all the same question ...again...that were already asked in the other support calls and waiting for them to authorize a replacement is NOT something i am prepared to do after spending so much money and getting nothing but headaches. My retailer was gratious enought to refund my purchase so i will not be able to test this new firmware.
Just as an FYI...i put my old router back in service...my 15 devices connected and we have been working flawlessly for a week. I could not in a million years have predicted how badly this went. I still beleive that the Orbi archiecture and direction is the best and hope that in a years time when i move to our new home it will be ready. I could not justify the time or beta test services given that I had to spend 300 dollars for the privelege.
- VinGJan 08, 2018Aspirant
I updated to the beta firmware and it's not any better for me either. I have 2 Orbi+Satelite systems that I'm going to figure out how to return at this point.