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Forum Discussion
jrref
Oct 21, 2017Tutor
iPhone not staying connected at 5Ghz
I have a 2,000 sq ft town home and the RBR50 without satellites works great. I've used the satellite solution at our church so i'm familiar with successfully installing Orbi.
I feel this solution is the greatest and simplest for most consumers to implement But one thing i find is if i move far enough away from the router and it switches to 2.4 Ghz to maintain the wifi connection, when i move back closer to the router it doesn't "always" switch back to the 5GHz band. I can determine this by running a speed test on my iPhone and i can see that the connection is "stuck" at the lower speed 2.4GHz. If i re-boot the router, then everything goes back to normal just fine.
I hope Netgear is reading these forums becasue this is probably a bug that can easily be fixed. Besides this, the platform works as advertised and very well. I just like not having to select a specific 2.4 or 5 GHz SSID and have it all done automatically for me depending on my device and wifi location in the house.
It just makes it so devices will switch between orbi units easier some devices have a hard time when moving between the units .
DarrenM
4 Replies
- DarrenMSr. NETGEAR Moderator
Have you tried to enable the fast roaming feature to see if that will get the device to switch?
DarrenM
- jrrefTutor
I have the 2.0 software and left fast roaming at it's default of OFF. This morning i turned it on and will report back. What does this feature actually do?
- DarrenMSr. NETGEAR Moderator
It just makes it so devices will switch between orbi units easier some devices have a hard time when moving between the units .
DarrenM